In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Erhard BMW of Bloomfield Hills

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

76

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sponsored Links
Brands:
BMW
Payment method:
amex, check, discover, visa, mastercard, financing available
Neighborhood:
Bloomfield Hills
Categories:
New Car Dealers, Used Car Dealers, Automobile Body Repairing & Painting
Other Information:

Parking: Lot

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

09/09/2011
Overall
unprofessional and rude

They are unprofrssional thieves. I would recommend going anyhwhere but the terrible world of Erhard. The used car managers are sleezy and fi the typical description of a used salesman. Do yourself a favor and go somewwhere else. There service is 10 times worse.

Was this helpful?Yes
|
Flag Abuse
05/23/2011
Overall
I did not purchase my BMW 325 ...

I did not purchase my BMW 325 XI there but have been driving there since I relocated to MI, from MA in Jan this year. But back to my review they were servicing my BMW there and after every service they print out a sheet of any part, parts that need replacing, My car got the green light on everything except I need a head gasket, which I had done say week, after that that was replaced I was loosing a quart of oil every few weeks or so, they failed to acknowledge it was not put on proba...view morebly until as my lawyer gave them a call. Decided to get a special they were running for a full detail for I believe it was $169.00. 3 days later my 19" custom rims, well the front right one turned from aluminum to a flat black. Then they gave be a loaner and fixed it. Bow a few days ago I was ready to order a brand new M3, so was told to but air pressure at 40 lbs 4 all four. Well just before I pulled it in and was ready ti add air, Measured and it was 42 pounds on left front 47 on right passenger front and 47 on both rears . And remember they had to remove all tires to refinish all rims to match. Well I know have ordered a PORTIE 911 Turbo since I have owned quite a few and seems like not only are there certified, unlike BMW also they will deal with you and paying cash they will give you a much better ;rice om like BMW's . and I have owned quite a number of CLK's, and BMW's. Yet what it comes down to this dealership is worse then a a 15K KIA dealership.except maybe the coffee.


I cant believe it after I had there flagship checkup which cam up witch came up just the head gasket 3 weeks later, brought it back and they did the complete check up again and Bob Ufola said this and this was leaking needed a new on ex: AC compressor alone 1500 and power steering hose needed replacing among 4000 dollars replacing . Well the manager was very nice yet Bob Ufola, Im not sure if the others are, but quite sure they are. Well to make it short im no if tne rest are. But it was insane 3 weeks prior a complete check up snf 3 weeeks later 4k worth of fixing so I took to a small who the gentleman was a master mechanic said only thing I see is a very small leak on compressor like fixed it along with front bushings. And he is a real master mechanic for Mercedes Benz and said if it compressor were to start again he would replace with a new one and install for 600 dollars. SO folks that take your there cars there caution, and get a second opinion I already started stage one with BBB and waiting to go as far as need be.
view less

Was this helpful?Yes
|
Flag Abuse
claimed iconBusiness Response.05/26/2011

We are very sorry to hear that you had a less than pleasant experience. We take any and all reviews VERY seriously and take a lot of effort and pride in making our guests happy. Typically we find discrepancies or concerns are due, in some part, to miscommunication. I find that a phone conversation does work best. We are nice, hardworking people and if you would like to provide some contact information or reach out we would be happy to discuss it with you further and assist in any manner we can. Thank you

This listing has been claimed by a business representative.
08/02/2010
Overall
Terrible Experience

Overall, They are overpriced, under educated, and rude,
They lack integrity and professionalism and do not live by the credo and mantra of the standards they portray on their website.

They will offer you 1/4th the value of your car and make an unreasonable profit. But they expect you to pay full price. Worst of all, they try to make you feel like an idiot for even trying to negotiate.

In my most recent visit, my dealer knew nothing about the car and was even having a hard t
...view moreime finding the information. During the test drive of a performance car (M Roadster), I drove very mildly aggressively. As it is a performance car. Without warning or request to slow down, he demanded I pull over as if I were his child on a learners permit. When we returned, I attempted to apologize for startling him. but i was interupted by him insulting and yelling at me.

I understand that my driving can be much for some to handle. However, this was rather mild and all in a straight line. in caviot, under no circumstance is it acceptable to insult and yell at customer after he has driven us back to the dealership.

Slight background; I have had professional high performance driving training. I have had over 10 BMW performance cars. He understood my intentions of how i planned to drive the car and my interest in performance specs.(which he could not provide any of)

Definently shop around, you will get better pricing, treatment, and respect from any other dealer.
view less

Was this helpful?Yes  (1)
|
Flag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Erhard BMW of Bloomfield Hills

4065 W Maple RdBloomfield HillsMI 48301

(888) 481-4058

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Erhard BMW of Bloomfield Hills

4065 W Maple RdBloomfield HillsMI 48301

(888) 481-4058

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback