Knippelmier Chevrolet

We traveled 200 miles to check out a car we saw advertised online. The saleman insured the car was still available before we traveled to the dealership. The car was exactly as described/pictured online. We ended up purchasing the vehicle, and it was one of the easiest purchase we have made through a car dealership. We feel we got a great deal! Their "No docking fee" policy alone saved $350 from what another area dealership was going to charge. Very satisfied customer and will return the next time we are in the market for a vehicle

THERE INTERNET SALES DEPARTMENT, HEADED BY QUINTON GENTRY, USES BAIT & SWITCH TACTICS. I WAS TOLD OVER THE PHONE AND BY E-MAIL, BETWEEN 28 JAN & 01 FEB 2010, THAT I COULD HAVE MY CHOICE, FROM SEVERAL 2009 & 2010 BASE MODEL MALIBUS, FOR $16,000 & SEVERAL 2009 IMPALAS IN STOCK FOR $14,000. I CALLED BACK ON 01 FEB 2010, AND ASKED IF ICOULD PURCHASE ONE MALIBU FOR $16,000, AND WAS TOLD "YES". MY WIFE AND I, DROVE THE 20 MILES FROM NORMAN TO BLANCHARD, AND WERE TOLD BY ANOTHER EMPLOYEE, THAT YOU COULD NOT PURCHASE A MALIBU FOR $16,000, AND THAT THEY HAD NO 2009 MODELS OF EITHER CAR. THEY THEN TRIED TO STEER US INTO A USED SATURN WITH 12,000 MILES, OR A HAIL DAMAGED MALIBU FOR $18,000. WE ENDED UP LEAVING, AND LATER THAT EVENING, WE PURCHASED A NISSAN AT BOB MOORE IN NORMAN.

My experience with the purchasing of my CAR far excelled what I have been accustomed to in the past with other dealers.

I felt like I would like to recomend your entire staff to most any one who is in search of a car or truck. In fact, my Grandson, Grand-son in law all recentely bought their trucks and my Grand Daughter her 2008 Chevy Tahoo there.

Rick Gray was the sales person that I mostely dealed with. Everyone in the building was very pleasant and their was no high pressure, on the otherhand, in fact I felt like the "Good old Boy" atmosphere was with my every step.It was extremely hot and I was offered a cold drink.The entire staff stayed until the time I made my decission to purchase.Then all the features of the car were pointed out in detail.

The business office worked well with me to get to a figure good for me.

I have since been contacted the week of the purchase twice by Rick Gray to see that all was well.

Then I recieved another phone call from Peggy Klippelmier to call if I had any concerns.

In MY past experiences.I do not remember any one checking once the sale was made.

By the way, I am really learning what all the knobs and buttons are for and being able to rest in the assurance if I do have a question they will be there for me.

Thank you to a great staff of genuine people.

Peggy