DO NOT USE ANCHOR POOLS! When Anchor Pools closed my pool the equipment placed at the bottom of my pool damaged my liner. When their service group came out they pointed out bubbles at the location they placed their equipment. I was told I needed an 'overlap' liner and all top rails would need to be removed in order to replace the damaged liner. I was told I'd be getting a quote. Although I called numerous times, Anchor never called back so I called another pool dealer to replace the l...view moreiner. It was reinforced that Anchor is inept when it comes to pools. My pool uses a uni-bead liner and the rails did NOT need to be removed. I was also sold a new skimmer by Anchor that does not fit properly. I must now cut a hole in my deck so it can be hooked up. Want damage to your pool, poor service, and high repair expenses? Then call Anchor. I know I'll NEVER use them again for parts or service. Their incompetency cost me a fortune!view lessShare Review
Anchor Pool & SpaAdd to mybook
- BBB Rating:
- Social Links:
- Visit Twitter Page | Visit Facebook Page
- General Info:
- Anchor pool and spa is a family owned and operated swimming pool supply store and service department with 2 locations in south jersey. We specialize in both in-ground and aboveground liner sales and installations, above ground pool sales and installation, pool and spa pump repairs, pump and filter installations and more. We carry all major brands such as Hayward, pentair, Jandy, polaris, Merlin, raypack, smart pool, Emerson, and more.
- Extra Phones:
Anchor pool service department: (856) 873-4178
Williamstown: (856) 318-1558
- A.O. Smith motors, Baker hydro pumps and filters, Emerson us motor company, Gli liners , Hayward pool products, Intex pools, Jandy salt chlorinators, Pegasus pool liners , Pentair swimming pool products, Polaris pool cleaners, Raypak heaters, Smart pool robotic cleaners, Swim and play pools, Swimline pool products, The cover company , Trevi above ground pools, Unicel cartridges
- Payment method:
- cash, check, debit, all major credit cards
Anchor pool service department
Second location at: 1809 N. Black Horse Pike Williamstown, NJ 08094 (856) 318-1558
In The Williamstown Pavalion!
- English, Spanish
Anchor service department
- Chemicals, Spas & Hot Tubs, Swimming Pool Covers & Enclosures, Swimming Pool Equipment & Supplies, Chlorine, Chlorinators
- Other Information:
Parking: Lot, Valet
Specialties: Sales, Siding, Covers, Benches, Pumps, Heating Systems
I took a 2hp Century motor for a Challenger pump in to have bearing replaced. After inspection they advised me that they could not do the job because they were unable to open the motor. When I went to pick up the motor I was given two choices. I could by a new motor for $350.00 or I have to pay them $37.00 for inspecting it. Since I knew that an OEM replacement motor was only $230.00 I reluctantly paid them the $37.00 and went on my way. I went home and ordered the new motor. two days ...view morelater I had everything back together in working order.
I took the unit apart and installed the new motor and I have to say that I can't prove it but I really think they didn't even attempt to disassemble the motor from the pump. I feel really cheated that they took that $37.00 from me and tried to scam me into a new motor for $120.00 more than the going rate. If I didn't already know the costs going in I would have gotten taken for a ride by Anchor Pools.
Please see link to the motor just to prove the inequity:
Be aware if you go to Anchor Pools for service. You have been warned.view less