i have been there hundreds of times and never once have i seen anyone NOT help people with their donations. i have gotten lots of great things there! yes they are a little high on some things, but all thrift stores are higher now. it is cheaper by far than out in oregon, where i am from.
Very helpful staff, clean store, great selection at incredible prices. Better organized than most of the other thrift stores I've been to.
Best selection of clothing for kids and adults in Birmingham!!