Between the attitude that my friends and I have received from the employees and the patrons, I'll never come back to this shop. Not only does Excelsior have a laughably small inventory, on all areas, but they encourage the disrespect by the staff's friends to folks that they see as "casuals" in gaming. If you don't play Warhammer 40,000 or read Ken's favorite comics, they'll insult you until you leave or until you retaliate verbaly, in which case Ken will "ban" you. Do yourself a favor. Go somewhere else, even to BAM or Barnes and Nobles.