I showed two photo identifications for a driver's license renewal and was asked to sit down and wait. After 1h another lady called my name (just first name) and told me that I may also need my SS card and I might have to wait for nothing. She then made fun about the fact that she let all these people go ahead of me bc I didn't immediately respond when she just called my first name. Ain't these employees not able to pronounce last names? Aren't they supposed to know what documents are required at check in? Do we have to accept this this kind of public service? What do they get paid for? Why do I have to pay taxes and $36 for this crappy service which requires me to take off half a day from work to get a simple driver's license renewal? VERY VERY disappointing!