My experience renting a car at Enterprise was great!!!!!!!!! I made my reservation online and my wait time to pick the car up was less than 10 minutes. Just make sure you walk with the person when he/she is inspecting the car, be sure to take pictures (inside/out) and bring things to his/her attention before driving off. The young man who checked the car back in was very professional and pleasant, his customer service skills were awesome! I will use them again for my next road trip.
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I have never had a bad experience with enterprise downtown Birmingham. I feel like the representatives at this location are like family and they make me feel the same. It dosnt matter what area of town I live in or how close I live to another enterprise, I will always go to the downtown branch. On a scale of 1 to 10 I would give the downtown branch a 30. The branch manager is awesome. If she leaves and goes to another location I think I would follow her.
I am a frequent renter for both professional and personal purposes. The service at the Highway 280 Hertz location is top-notch. Ask to speak with Stephen - he is friendly, professional, and will work with you or your organization to meet even the most specific needs. Even if you think you may get a better deal somewhere else, call Hertz first - you will be surprised!
Great clean cars! I rented one while on business and ended up getting hurt. When I returned the car, everyone was super accomodating in helping get my luggage where it needed to go since I was on crutches. The car ran well and was perfect for the running around I had to do. I will use them again when I visit birmingham.
Car was ready as arranged. In fact, they even upgraded us as they didn't have a vehicle fitting my original reservation. Of course they didn't tell me this until after I declined to upgrade, but they are in business to make money. It would have been five stars if I didn't feel the slight bit of deception with that.
This was the best experience I have ever had renting a car, and we have rented quite a few! The staff was fantastic, knowledgeable, and very friendly. The car was brand new, clean, and an incredible deal. We will definitely be looking for a reason to rent a car again very soon!
I rented an SUV recently from this location. When I arrived my vehicle was in the terminal. In fact there were several SUv's to choose from. I did not have to wait a long time and the people were very courteous. I would definitely use this company and location again.
Was treat with respect. Liked the services. Would recommend Enterprise. The car I had was to my satisfaction. Only thing I do not like is it takes 4 to 5 days to be refunded. And when money is held take cost out that and return balance
Never an issue when I rent from this location, they met and exceed my expectations each time. The only thing that I dislike is the times they don't have my preferred car or truck but they make up for it with excellent customer service
I mistakenly booked my rental for Birmingham UK, not Birmingham AL and the attendant was very nice and accommodating to me. I was able to get an appropriate rental car quickly and was on my way. Great job!