My experience renting a car at Enterprise was great!!!!!!!!! I made my reservation online and my wait time to pick the car up was less than 10 minutes. Just make sure you walk with the person when he/she is inspecting the car, be sure to take pictures (inside/out) and bring things to his/her attention before driving off. The young man who checked the car back in was very professional and pleasant, his customer service skills were awesome! I will use them again for my next road trip.
I have never had a bad experience with enterprise downtown Birmingham. I feel like the representatives at this location are like family and they make me feel the same. It dosnt matter what area of town I live in or how close I live to another enterprise, I will always go to the downtown branch. On a scale of 1 to 10 I would give the downtown branch a 30. The branch manager is awesome. If she leaves and goes to another location I think I would follow her.
I am a frequent renter for both professional and personal purposes. The service at the Highway 280 Hertz location is top-notch. Ask to speak with Stephen - he is friendly, professional, and will work with you or your organization to meet even the most specific needs. Even if you think you may get a better deal somewhere else, call Hertz first - you will be surprised!