I recently had my first (but definitely not last visit) to Azia Medical Spa. I had a GroupOn voucher & was a little concerned that I may be shortchanged because I was there on a “coupon”. All my fears were immediately put to rest from the initial phone call to make my appointment. I had let time get away from me and had less than a week to use my GroupOn voucher or lose the promotional value. The lady on the phone, Katrina I think, was understanding & made me an appointment for the next day. Bonus point because I was able to get my appointment on a Saturday. When I arrived, I was greeted by name & offered a drink. After paperwork, I was introduced to Jennifer Pyles who explained that she is double licensed and would do both my massage & facial. I was extremely pleased with this because it allowed me to stay relaxed throughout the treatments and not have to move into a new area. Jennifer was professional, attentive & through. Her pressure level was perfect & she checked in occasionally to make sure it stayed that way. She even surprised me by telling me she could tell I was right handed & spent a lot of time at a computer due to the tension level in certain areas. That really showed me how skilled she is. After the massage, Jennifer moved directly into my express facial. She walked me through the process & gave me a brief skin analysis. She suggested products & services I could benefit from. She was also kind enough to suggest some over the counter products when I asked about them. After the appointment, she left a list of the items & services we discussed at the front desk for me. After my time with Jennifer, I was allowed to wait in the sauna while the nail technician finished with another client. The temperature was just right for relaxation and I had to avoid nodding off. Next, Badri Roshan, the nail technician came to get me for my manicure. She was a very nice lady with whom I enjoyed talking. I loved her accent & chatting with her about her background and what drew her to Birmingham. As a testament to her work. I have received several compliments on my nails. As I checked out, I neglected to get the name of the lady at the front desk but she was very friendly and helped me run my card to leave a tip for Jennifer & Badri. I loved that while I was invited back, no services or products were pushed on me. I am looking forward to all my future visits and spreading the news that Azia Medical Spa is money and time well spent!!!
I have been a client a Azia since they opened. The staff is so friendly and knowledgeable. The services are outstanding and reasonably priced. I very rarely have to wait as they keep appointments on schedule and timely. Krista has worked with me for both medical weight loss and skin treatments. She is always readily available for questions, extremely concerned with getting the desired result and client satisfaction. I have also been a patient for Dr. Cox for both botox and dermal fillers. Krista assists him during my treatments. Dr. Cox is always most concerned with giving me the proper treatment for the results that I want. He is very honest and caring and always desires to keep results natural rather than over doing it. Both Krista and Dr. Cox are caring and professional and I am always pleased with my results. They are both more than willing to make adjustments if a client is not satisfied, although I have never had to go back for that. They also call after a procedure to make sure you are satisfied with your results, which is rare for most spas. I could not recommend Azia more highly due to the staff, the relaxing facility and the wonderful staff and service they provide. They truly care about the clientele.
I have been a patient of Dr. Chris Black for most of my adult life. I've always found him to be wonderful, attentive, caring, skilled... everything you could ever want in a personal physician. I would trust Dr. Black with my life. HOWEVER... earlier this year, I began having a health issue one evening after office hours. This is the only time I have ever felt bad enough to call any after-hours service, but I wasn't sure what else to do. I wasn't sure if I should seek treatment at the ER, or if there was something I could do at home to hold me over until the next day. I received a call back a few minutes later from Dr. Charles Lichty from Inverness Family Medicine, and I must say, I have never been treated so rudely by a physician in my life. The call lasted less than three minutes, and during that time, Dr. Lichty was abrupt, condescending, accusatory, interrupted me as I was trying to explain the situation, and, at one point, he even raised his voice at me! By the time I got off the phone with Dr. Lichty (less than 3 minutes later), I was practically in tears. What kind of physician treats a sick, worried patient this way?