Visited boomtown Biloxi this weekend.i was told on Saturday by member of players club that I has $125 freeplay on sunday.go back on sunday ,played my freeplay($25) but the $100 never showed up!!! went to the players club 5 TIMES and still didn't get the $100 extra freeplay I was told I would get on sunday!!! I was then told it was a marketing error and that's why it wouldn't load to any machine???!! so they didn't give me what I was told 4 times between Saturday and sunday that I was to get.its not my fault that someone made an errormi was told $125 in freeplay and that's what was showing up on their computer so that's what I should've got.also my husband is gold card status and hes not receiving his mailers for august or September either!!! he usually gets $240 monthly freeplay,4 buffets each month free or $50 food credit(2 times a month) to BT steakhouse.while there this past weekend,linda (casino host)did comp him 1 free buffet but said he had nothing on freeplay!!! can someone (marketing manager please contact me via email concerning these issue asap!!!!?boomtown is our favorite casino in Biloxi,and our favorite seafood buffett(best crablegs on the coast) and we would like these issues in marketing resolved please.thanks tina email is email@example.com
My Husband and I stayed one night at the casino and hotel there and had such a nice time. The food price in the hotel/ casino were great and the people we so friendly. They have a small gift shop we thought was perfect, since it was the first time over night away from our kids so going home with something for them was great. We did not have to leave the hotel/ casino for anything not even coffee....they have a starbucks!! Words cannot say how much we enjoyed ourselfs and the stay there. The room prices were great and the room was clean and stocked. I do reccomend the room with a view because that was beautiful too! I hope you try this place and enjoy it as much as we did! L.Bero
The staff here are always helpful, considerate and nice to deal with. I love being able to go where no one is smoking!! Parking is excellent. The slots are always fun, and I'm looking forward to going to a good breakfast buffet tomorrow, Mothers Day! I have NO complaints about the Palace, and I've been there when it was a barge, and now it is SPLENDID.