- Extra Phones:
Phone: (406) 254-2900
Phone: (406) 256-9793
Primary Phone: (406) 256-9793
Primary Phone: (406) 254-2900
Called this place at 4:15 to have them pick up a friend at the airport at 4:40. They were 45 minutes late, and the driver didn't know how to get to the destination which was 15 minutes away. He didn't even have a GPS, he had to call in on his CB radio to get directions. They also only take cash, no credit or debit cards. Do not recommend.
Don't even want to give one star. Used them quite a few times in the last year, no issues. Today I called at 2:30pm and asked a price for a trip. Was told $6 each way. It's 2.5 miles. I called back at 4:00 and ordered a taxi for 5:45. Taxi came, driver called in and was told would be $11. I said I was told $6. Driver called in again and the guy said I never asked for the price. So I got out, not paying $11 each way for 2.5 miles. I calljled the office and got the same guy who said I never asked for a price, and it's $9 plus $2 for a set time. I said first of all I wasn't told it was an extra $2 for a set time, but besides that, when I called earlier he told me $6. He said no way I never asked a price EITHER CALL (he DID remember me calling twice). I said that was the only reason I called the first time was for a price. He said he never gave me a price. I said so I'm imagining the entire conversation? He said I guess you are and hung up.
Im giving 5 star's. The despatcher's speak clearly. The driver's are all great as well. I have to take a cab daily just about. Of course there are day's that are busier than other's and i have a lil wait time. Of course people are going to pop on here when they have a lil bad experience. You never hear about the experience's that are good. Kudos for city cab!!
I am giving it one star because I can't give it any less I called for the taxi from Walmart and they said it would be about 20 minutes I waited an hour and I called back and they said the guy was on his way 30 minutes later I called back and asked the guy if the driver got lost because he told me he was on his way to pick me up and this town isn't that big. The dispatcher was very rude and he told me that I could just go to another cab company if I was tired of waiting for them this is the worst taxi company I had ever seen unfortunately there's only two in this town and you're really stuck so your best bet is to avoid getting a taxi and get yourself a rental car for the day
Wow ! Can not believe how right on all the other reviews are. We we called the night before person on phone was polite. We asked for a cab to be here at 2:20 AM to make a plane . Had to make several calls . It is now 3:00 AM and they just NOW show up! Wish I could be that
incompetent at my job!
Absolutely awful. The woman over the phone seemed like a great person, but she told me 20 minutes, and it took them 60 minutes to get to me. I'm trying to catch a flight right now and think I may miss it. I hopped in the cab and he took 3 more minutes just sitting there writing stuff down and talking. We get to driving and I come to find out that they don't take cards! Now I have to leave my bags in the car as collateral, sprint inside the airport, find an ATM, and hope that I catch my flight. Horrible experience.
We took a city cab from our hotel to the mall and then a few hours later took the same trip back to our hotel. The first trip, the dispatcher said it would be tough to get a ride at the time we wanted (we called an hour in advance) but sure enough the cab showed up a few minutes before the time we requested. The return trip was just as timely. Both cabs were clean and their drivers were nice and good drivers. I would use these guys again.