I needed repair of my 3 year old riding lawn mower. I had a service agreement still in place and Sears honored it without any issue. The repairmen was prompt, courteous and replaced a broken part and had the mower up and running in about 1 hour. Very pleased with the service and the mower is functioning properly now.
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While the problem was fixed, there were no parts needed, just a clogged area of the drain for the dishwasher. It took 45 minutes to fix, but the labor costs were $181? It just seemed way, way, way out of whack for the repair and time.
Decent. You can find what you are looking for but the store isn't very modern and it's too small. Not my favorite place to shop.