My wife and I were on a 5400 mile motorcycle trip in June 2015 when we had a badly punctured rear tire on our Goldwing on a Saturday afternoon at 2 pm. We were 33 miles outside of Billings , headed to Deadwood when this occurred. Luckily we got the bike towed to this dealer before closing and they found the tire problem . Unfortunately, they had sold the last rear tire that would fit my bike earlier in the day. They got on the phone and found one for me, went and got it and then fixed it. We had also needed a battery and they had to use one off of a showroom bike to replace mine, but it wasn't charged. They took us to a motel of our choosing and then Donavan , the service writer , picked us up the next day - Sunday , Father's Day no less, and took us to the shop and got us on our way, I cannot express how great the entire crew was in helping us get thru a nerve wracking situation , hours before they would have been closed for Sunday and Monday. These guys and gals Rock !! Dave Boles Burleson, Tx
1210 Lockwood RdBillings, MT 59101
From Business: Rocky Mountain Western Star Trucks, a division of S & P Brake Supply, is a full service truck parts and repair company in Billings, MT. We are federally certified i…
I recently purchased a 2009 Jetta here and everyone that i dealt with was very nice, not pushy but helpful. Laraine was my first contact from the internet, she responded promptly and when i went to the dealership she introduced me to Drew to work on a deal. We drove several new cars and then i decided on the slightly used Jetta. The deal was fair, my trade in was right on the book value and i am very satisfied. The next day quite by chance i noticed a noise i had not heard earlier so i called and they got me in and diagnosed what it was, ordered the part and installed it at no charge to me. I was and still am impressed with the service and especially the people. Mike, Laraine, Drew, Matt, Scot, Ann and everyone that i dealt with were very nice. I would certainly say give these folks a try if you are looking for a positive car buying experience.
I loved my experience with Volkswagen Billings...they are not pushy, very helpful. They made sure I was getting the vehicle I wanted not the one they wanted to sell me...Laraine was super sweet and extremely helpful...since I was driving over 2 1/2 hours this meant alot...the manager Mike was more than willing to work with me...the salesmen James and Mike were very personable and helpful...they showed me how to work the 4x4 on the vehicle and even how to open the hood...I was concerned about dealing with this dealership after reading the reviews on here...however after my experience I feel it must have been the customer that had and was the problem not the dealership because they were awesome...probably the best vehicle buying experience I have ever experienced...I would definitely recommend them to my friends and family.