We flew into the airport at Big Bear for New Years Eve and a day of skiing the next day and needed to get around town since we had no car and there aren't any rental cars at the private airport. I contacted the cab company prior to departing our local airport and told them about when I would land. They pulled up in under 5 minutes after landing and took us to our hotel. Later, we decided to call them again to go to a New Years Eve Party at Snow Summit and they were there within 10 minutes and took us right over. As we were driving there, a drunk woman in a group staggers out into the street right in front of our cab slurring, swinging at the cab, and blurting out for our driver to stop. Our driver politely pauses and tells the woman that someone will come for her promptly. I would not have been so polite! The driver (who I found out later was the owner of the company) even told us that drunk people have smashed her windows both from outside the cab and from inside too yet she keeps running the cab company! After the party ends, I texted the cab company for a ride back to hotel and they take a while but I expected that since it was now after midnight and everyone is trying to head out at the same time. When the driver pulls up, a group of people also walk up to my cab and wants the cab to drop them just down the street since their stop was on the way to my hotel anyhow. The driver tells them that it would cost them a full fare and they swear at him and yell that it is a rip-off then go staggering off (I own 2 businesses and can understand that they run a business not a charity). On New Years day I contact them again to take us to the airport to drop off luggage and then to Snow Summit for a day of skiing and once again they were there in under 10 minutes. Finally at the end of the day we contact them one more time and they were there in about 5 minutes. Another group walks up to the cab and they are heading to the airport as well so we share the ride. The sign in the cab states clearly that price for a full group is higher, yet the driver only charges all of us the price for 2 people and we split it costing us almost nothing. So my recommendation to you is to be polite to the people at this company since they have less than a dozen cars and really go out of there way to get to everyone as quickly as they can. It sure paid off for me to be polite.
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