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Enterprise Rent-A-Car

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Business Details

59

years

in Business

Pick Enterprise. We'll Pick You Up.®
Social Links:
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Hours:

Regular Hours

SunClosed

General Info:
With the largest fleet in North America and a great selection of vehicles, Enterprise has it all. Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Bethesda, MD. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
Services/Products:
* Economy to Premium cars * Luxury cars
Brands:
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method:
amex, discover, master card, visa, diners club
Categories:
Car Rental, Truck Rental, Van Rental & Leasing, Automobile Leasing

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Reviews

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09/15/2014

Overall

HORRIBLE SERVICE!!! DO NOT RENT FROM HERE! SCUMBAG COMPANY!!! They made me sit around all day waiting for my car to be ready. I was finally picked up after 2pm when I was supposed to pick up a car in the morning. They acted like they had no idea I was coming even though I had the reservation for a month. They didn't have an intermediate car, as I requested, so they stuck me in a minivan that was DIRTY and EMPTY. I was running so late that I didn't thoroughly inspect the car for damage, and when I returned the car they tried to pin all this damage on me. I had to call the regional supervisor to get the charges dropped. It was ridiculous. NEVER AGAIN!! The manager, Chris, in Bethesda left me crying in his office for an hour while he rattled off the damage that he was claiming I was responsible for. I was taken advantage of as a young woman by Enterprise. This was my first experience with Enterprise and I can assure you it will be my last. Instead of gaining a customer, Enterprise lost one for sure. Had this experience gone smoothly, I would have been happy to rent from Enterprise frequently. My whole experience was an absolute nightmare, and I am so very angry and disappointed. I have no choice but to make others aware of how I was treated at Enterprise, in the hopes that no one will make the mistake of giving Enterprise any more business and going through what I was put through.

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Enterprise Rent-A-Car

7725 Wisconsin AveBethesdaMD 20814

(301) 907-7780

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