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Wellquest Medical Clinic & Spa

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Business Details

21

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
WellQuest Medical Clinic & Spa is a provider of primary health care and wellness services. It offers medical, occupational health and nutritional counseling, as well as various spa services. The facility provides hormone deficiency testing and replacement therapy, occupational examination, allergy testing and immunotherapy, chronic disease management and on-site laboratory services. Its spa services include aromatherapy body treatments, facials, injections, massage therapy, laser vein elimination and medical ultrasound. WellQuest Medical Clinic & Spa additionally provides a corporate wellness program that includes health risk assessment, drug screening, vaccination and physical examination services. WellQuest Medical Clinic & Spa is located in Bentonville, Ark.
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Payment method:
amex, cash, check, debit, discover, master card, visa, all major credit cards
AKA:

Wellquest Medical & Wellness

Wellquest Medical & Wellness: C Wade Fox, MD

WellQuest Medical & Wellness Corporation

Categories:
Clinics, Skin Care, Medical Clinics, Physicians & Surgeons, Surgery-General
Other Information:

Price Range : Average

By Appointment Only: No

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Reviews

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Posted: 8/14/2015

Overall

First they billed the wrong insurance, then coded the visit wrong the next time.did a conference call with Wellquest and my insurance company, and supposedly had it fixed. And just got a letter from a collection agency due to their mistakes. This is an awesome clinic if you are looking for incompetent billing, bad customer service and people who only care about money and not correcting their mistakes.

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Posted: 8/6/2013

Overall

The absolute most horrifying experience I have had at a doctor's office. I had a reaction to the medication prescribed and called the office at 8:15am. By 4pm there was no resolution and I was in severe pain. Went to the office to be told I would have to schedule and man an appointment. That, did not set well. Finally saw a doctor at 5:45pm to be told sorry, we are understaffed. That is not the patients problem when a negative reaction happens to a patient prescribed by the WellQuest office. The doctor tried to charge for an office visit. That, did not go well either. I will not be back.

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Posted: 4/28/2013

Overall
Definitely DO NOT GO HERE. I...

Definitely DO NOT GO HERE. I came in with a severe sore throat to have the nurse practitioner, (I won't mention any names) take a look and say --only two things can cause this.... strep or mono.-- Rapid strep test was negative and the nurse said that a throat culture would be sent to the lab to do another strep test because sometimes the rapid tests are false. I was on spring break from college and needed to know whether it was strep or mono before leaving for school to know whether I should actually leave for school! She said the results would be here by Sunday at the latest. Luckily (or so I thought), she gave me a prescription for antibiotics, which she said we would stop if it turns out to be mono. I call Sunday, and the culture isn't ready yet. I call again Sunday, and it's still not ready yet. I call 2 more times and they don't even pick up the phone in the lab. I started feeling better anyway and so head to school. I call Monday, and they say that it's still not ready call again Tuesday and Wednesday. I'm already at school mind you, I would have missed a LOT of class just waiting for the results. I call Wednesday and the lab guy says all we can do is wait. I get a call an hour later and they say THE THROAT CULTURE WASN'T EVEN DELIVERED TO THE LAB!!!!! What in the WORLD? The nurse who took my appointment didn't call to personally apologize or anything. It was someone else who said she sends her apologies. SERIOUSLY? If it turned out to be mono, I would have had an amoxicillin rash by now. Or if it was something else viral, I would have just been killing off all the other bacteria in my body. Thank God it was some bacterial infection that I will never know what it is now and thank God the nurse did prescribe some medicine or I definitely would have gotten MUCH worse since the results wouldn't have even come in. So. Be careful. Save yourself some trouble and don't go here. ------Here's an update a couple of weeks later.... Turned out it was mono. I DID get an amoxicillin rash. And I ended up playing a tennis match before knowing I had mono. Luckily my spleen didn't explode, which by the way, is life threatening.

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Posted: 2/20/2013

Overall

Your experience will mostly depend on the visiting doctor seeing on that day. This clinic has mostly rotating physicians and very few full time ones. Wait time is less and some doctors are really good, depends on which day you go. This is not meant for a primary care physician purpose.

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Updated: 3/27/2013
Overall
MEDICAL & WELLNESS are the las...

MEDICAL & WELLNESS are the last 2 words that I would use to describe this place. The so called "doctors" only know how to sign a prescription pad. And to top it all off, I got staph infection after being "treated" here. No diagnosis was ever offered. I was prescribed a steroid after having an allergic reaction to a anti-fungal medication that my doctor prescribed. Because steroids should never be taken with a fungal infection, I now know, after seeing a REAL PHYSICIAN that I have pneumonia. So basically, I went to WellQuest because it was open on a Sunday and after forking out $300 + I left WellQuest with staph and pneumonia. Does that equal health & wellness in your book?????????

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Posted: 2/26/2012

Overall
Great!

I go to Wellquest for everything we need! They do a fantastic job! I havent used a different clinic in close to a year. If you make an appt service is very speedy! Great customer service so far as well! My 3 kids arent aftaid to go at all. Love it!

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Updated: 8/6/2013
Overall
STAY Away from this place. Hor...

STAY Away from this place. Horrible follow ups, no response for phone calls, lab results are NOT published promptly in the patient's portal.
It's been 8-9 days since my blood drawn fro testing and no sign of the results yet. They refer for various tests and no follow ups made to receive the test results from the referred hospitals.
They Cancel appointments if you go late even 10 minutes but they keep you waiting for hours if you go on-time.
BOTTOM-LINE: Please STAY AWAY from this place.

Helpful?(2)Flag
Updated: 8/6/2013
Overall
The only good thing about thei...

The only good thing about their clinic is that they're open until 8:00pm. With an extremely busy schedule, I was not always able to get to my regular practitioner by 5:00 so I would visit Wellquest.
My experience there? Horrible... Incompetent doctors (or nurse practitioners.. pretty sure there's only one real doctor in the whole clinic that isn't any more competent.) Was turned away multiple times b/c they didn't know how to treat me and every other time, I had to call back because the treatment was unsuccessful (Usually lucky to get a call back a couple days later from a rude nurse with an attitude problem.)
If you're thinking about going to them for anything that requires treatment or a diagnostic of some sort, I totally advise against it and recommend Mercy's clinic. All these people do is "refer" you to a different doctor and charge almost twice what Mercy charges for a simple appointment. I once heard the nurses outside the door talking and that they had already turned away over 160 clients that month so far and laughing about it. That's over $16,000 to make their office look pretty for doing nothing though.
It's a crappy clinic with good marketing/presentation.. That's it.

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Wellquest Medical Clinic & Spa

3400 SE Macy Rd Ste 18BentonvilleAR 72712

(479) 845-0880

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Wellquest Medical Clinic & Spa

3400 SE Macy Rd Ste 18BentonvilleAR 72712

(479) 845-0880

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