Summer Escapes 12” x 36” M...
Summer Escapes 12” x 36” Metal Frame Swimming Pool 149.00 plus taxes
Made by www.Polygroup.comI purchased this pool end of Jun 2012 for my husband and I , to lay in the sun and get cooled off in the hot Arizona summers. I spent three hours cleaning the pool, as Im cleaning it, Im watching the dirt from the bottom of the pool recirculate and come right back into the pool through the return. Also the filters for this pool were impossible to find, so I ended up ordering three filters out of Florida off of Amazon.com for 30.00 which last about one cleaning, because the filters arnt getting all the dirt, you have to keep replacing them. This went on well into August , I got a few bladder infections from being in water for so long that was nasty cleaning this pool. Finally since I was spending more time cleaning than enjoying it, I decided to call the company. I got no resolve, infact they were less than interested in the fact that they sold a pool with an inadequate pump to clean it , they were more interested in selling me better products to fix the problem. I already paid 167.00 with taxes for this pool, Im not interested in buying any thing more from them unless they make good on the first deal, I explained this and all I got was Im sorry. So I gave them a piece of my mind, and went to google and did some searching to see what other people had to say about this problem and how to remedy it, I had already decided if I was to keep this pool up I had to find a way to properly clean it. After a few weeks of research and deciding was I really wanting to spend another few hundred dollars, I gave in and I purchased a brand new Intex Krystal Kleer sand pump 16 inch. Another 189.00 plus I purchased for another 69.00 a automatic pool cleaner, which never worked, I also bought a pool cover another 16.00, and more chemicals another 40.00, Back to the pool, my husband hooked up the Krystal Kleer pump without much work and wouldn’t you know it problem solved. I was thrilled!!!! This was late August if we were lucky we could swim maybe a few more times. So were standing outside a week ago and I look down and the liner had sprung a leak on the seam near the pool release valve, which is where you open it up to empty it!! So now I have a really good pump and no pool. I called Polygroup again knowing when I called they weren’t going to support their product but I figured what do I have to lose. Im one week past the warranty, so I already know im going to have to be very lucky. The gentleman I talked to I was very honest, he already had documentation from my last call. So I went over everything with him and was 100% honest. Because I put a pump on this pool that was not a polygroup pump it voided the warranty. I don’t think it would have really mattered I don’t think they ever would have made things right, but to no avail this company does not support its products. Keep in mind they also make Christmas trees and other products. I will be posting this everywhere I can, because in my opinion no one should by anything From this company. Also just to make sure Im very clear here, I got three uses out of this pool besides the cleaning. That was it!!!! For 167.00 dollars not including all the other expenses. There are no children in this family, the pool has had no abuse. DO NOT BUY ANYTHING MADE BY POLYGROUP
is my advice to consumers!