My child is in the infant room, so I can't speak about the concerns from the other reviewers. However, my wife and I looked at many day cares and felt that the people working at Kindercare would take the best care of our little one (other day care providers were very meek, not talkative, inexperienced, or just plain weird). So far she loves her time at daycare and gets a lot of attention from Miss Mickey and Miss Natalie. There's lots of attention provided to our baby and she gets to have a lot of interaction with other kids.
We passed on several much more expensive day cares, not because we're cheap, but because of the experience of the care givers in the infant room, their positive attitudes, approachability, and professionalism. Whenever picking up the kids (no matter the time of day) they are either playing directly with a child, feeding/changing, or cleaning up. This kindercare isn't the newest and doesnt' have brand new toys, but its very clean, and our little baby can't tell the difference anyways!