I was really surprised to read the last review! It sounds like a frustrating experience and that's never fun when it comes to our pets :(
Our dog suddenly started flipping out some time ago and yelping all over the house, with his tail between his legs. We drove him down the street, hoping that the clinic we always passed wouldn't have a horrific wait and they could see him quickly (it was a weekend, so you never know!).
My kids and I waited in the car while my husband ran in and soon, he was back, collecting us all. They office was clean and cozy and they saw us immediately. Dr. Bodily was a kind, considerate man who took great care of our dog (who had managed to sprain his tail, of all things!), chatted with our kids, making them feel so much better at a time when they were so very concerned, visited with my husband and answered all my questions.
We were still going to the vet we saw before we moved to the area and decided then and there to transfer our vet care to Dr. Bodily.