Days Inn Bellemont Arizona

The website states that every room contains AV connections to allow video games, but the televisions can't switch inputs to utilize the AV connections. My reservation was made based on the ability to allow my children access to video games. After checking in, I discovered that the AV connectors wouldn't work and checked out. Despite only being in the room for 5 minutes, the motel charged a 15 dollar "cleaning fee".



The real problems began when I checked out of the motel. Rather than refund my debit card, they charged it a second time. Upon realizing their mistake, they refunded my card for the total amount (minus the 15 dollar "cleaning fee" of course). While this should have concluded my business with the motel, it has been 2 1/2 weeks, and the refund still hasn't reached my bank. I called the motel, and the extremely rude person that I spoke with stated that it wasn't their problem and I needed to talk to my bank.



Needless to say, my experience with this particular Motel 6 was the low point on an otherwise enjoyable family trip to the Grand Canyon.