There was a minor manufacturing defect with my headphones which most people probably wouldn't have been able to hear. Even if they could, it would have been considered insignificant. With one phone call, my salesman stepped up and exchanged the item without hesitation, and without even having heard the problem. He then worked with his team, who went out of their way to accommodate me through the exchange so I wouldn't have to send my headphones in and be without while waiting for a replacement. Smooth, red carpet service all the way! I felt they had an appreciation for, and knew how to cater to a critical audiophile clientele. And I never even stepped foot into a store; my entire purchase and exchange was all done by phone and email. Imagine the service I would have received had I come into the showroom! Impressive! ListenUp, you have my business from now on!
Best place ever. Really needed my phone fixed and they were able to get the part in fast and fix it the same day. Most places take 2 or 3 weeks to get parts in and fix your items put this only took a little over 5 days. Works for me!!! I would recommend this place for people who are in a hurry to fix there phones!!! Thanks so much guys!!!
Fast service with friendly people. Not sure what the last people were talking about. I know the repair industry is tough. I'm a mechanic and always have people trying to blame us for their cars existing damage. I feel your pain! Rocco is the coolest!!!