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01/22/2011
GOT MY FRONT BUMPER ENTANGLED WITH A CONCRETE PARKING STRIP AND TORE IT ALMOST CLEAN OFF. THE GREAT FOLKS AT BIPPERS AUTOMOTIVE SENT ME TO K S T FIBERGLASS BECAUSE BIPPERS SPECIALIZES IN MECHANICAL WORK, NOT BODYWORK.
I get there and the owner of KST greets me right away despite the fact that he's obviously working hard on repairs and fielding calls and questions from his workers . He starts looking over my car right away to do a quick assessment, (NOW, MIND YOU, THE MAN HAD LIKE 5 CARS HE WAS ALREADY WORKING ON AND PHONES RINGING OFF THE WALLS). He calls in one of his body-men and this guy glances at the bumper, pops it in place with two quick thumps of the hand, and is underneath there making small adjustments IN THE BLINK OF AN EYE. The owner asks him "need a few clips?". Tech says "Yup". The clips and the needed tools appear in seconds and the car is done! The bill is minuscule! Wow. My jaw dropped. I was seriously impressed.!!
It is very rare that upon entering a busy shop, that the owner will immediately greet you and do a quick assessment of your problem. It has been my experience that even in the best of shops, you have to wait til things calm down a little. This place has mastered not only their automotive discipline, bodywork, but also how to keep the work flow going at a very high level and high quality pace. Phenomenal outfit. TRULY FIRST-RATE!!!
I cannot give a higher or better recommendation than what I am now giving to KST (and Bippers) because they are HANDS DOWN THE BEST AUTO SHOPS I'VE **EVER** BEEN TO!!
**FAST**, **COURTEOUS**, **GREAT VALUE**!!! **VERY GOOD PEOPLE**!!!
Details
Phone: (410) 836-5162
Address: 1226 Baltimore Pike Ste 105, Bel Air, MD 21014
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