This store is so inadequate. Start with the staff, they do not want to help you, and when you ask for help they are clueless, press on for more help they say they don't carry the item... then you look yourself and find it. I have had more then one experience with this being the outcome, then on my last visit to return an item that was faulty(go figure) a lady came to the service desk and said "does anyone know where anything is in this store"? That sums up Sutherland's, terrible attitude and terrible service. If I can't find it somewhere else in town I"ll go out of town before I go to Sutherland's again.