Went to the salon in the back of the store for the 1st time recently (I needed to get my really messed-up hair from my regular salon fixed). Jennifer the salon manager took really good care of me (she gave me a color I had never had to fix the copper color the other salon had messed up and done). I really love it. And we talked about all kinds of stuff during the repair. And while you're under the dryer...you get a massage (from the chair, not Jennifer)! She is awsome and I would definantly suggest you seeing her for your next cut/color! I wouldn't go anywhere else.