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Group 1 Automotive
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Mike Smith Nissan
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Reviews

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the1madame
Edited: 02/07/2017
Overall
Everything was done to my sati...

Everything was done to my satisfaction. Everyone is so friendly thank you.

SS
Sehban S.

11/20/2013

Overall

HORRIBLE EXPERIENCE!!!! Go elsewhere! I made an appointment at Mike Smith Nissan for around 8 am and I did not get my vehicle back until about 5 pm that day!! I have never had to wait such a long time for service. All they did was simply reset the service engine soon light. I talked to the manager and he was very rude to me. Also, I was only told there are seven cars in front of me. It takes them nine hours to service seven cars? I will never give this place my business again.

robertgrad3

01/31/2013

Overall

Laura was especially helpful and greeted me with a warm smile. Thanks and keep up the great work!

Overall
Every time I visit Mike Smith ...

Every time I visit Mike Smith Honda, their "boys" treat me as a piece of crap! Yesterday, was the last time I stopped by their place. Instead of answering my question on the availability of a used model, the guy gave me a skeptical look and asked whether a new one is outside my budget... Should I explain my reasons for preferring a used car? The level of technical expertise was not very impressive either. I will avoid this place in the future for their lack of customer respect alone. Period.

dolfy1

08/28/2012

Overall
I was very satisfied with all ...

I was very satisfied with all aspects of my visit. I was contacted promptly and the service was excellent. The service I received surpassed my expectations. My vehicle was repaired the day I brought it in and I was very pleased.

graceee

08/21/2012

Overall
I don`t think any improvements...

I don`t think any improvements are needed at this store. The service is quick and professional. I love the "coupon" emails and I use them every time...AND I so appreciate the car wash that is included. GREAT JOB by all!!!!

tyrone22palombo

07/26/2012

Overall
I love going over to this Mike...

I love going over to this Mike Smith Nissan in Beaumont to have my vehicle serviced. Great customer service... they finish in an allotted amount of time and to top it off I love that they clean your vehicle on the outside free of charge. I recommend this place to everybody.

kurtislid

07/19/2012

Overall
Everything was wonderful. You ...

Everything was wonderful. You guys provide excellent service with extras. You go above and beyond. They even washed it for me! Awesome job!

odessasantigo

06/29/2012

Overall
Great salesman... very informa...

Great salesman... very informative and professional. Made buying our first car very easy and fun!

zelmasalva

06/28/2012

Overall
They are always very professio...

They are always very professional and helpful.

kattie07

05/02/2012

Overall
The service center is good esp...

The service center is good especially the people in there. Great

chaya

02/29/2012

Overall
Great service and friendly peo...

Great service and friendly people, Thank You to everyone at Mike Smith Nissan.

tami

12/12/2011

Overall
Thank you... for a great car b...

Thank you... for a great car buying experience. I came in to purchase a vehicle with fewer options... and ended up getting the car I really wanted for an exceptional price. Jay & all the guys were great. Rhonda... a friend of mine purchased a civic for here daughter from them recently and told me they were top notch at Mike Smith and she was right. LOVE my new Si...Thank you all.

wakowski

10/13/2011

Overall
Cody did a wonderful job in ex...

Cody did a wonderful job in explaining everything to us about our new Odyssey. He sat in it with me and showed me how to work everything... and made sure I knew how to set everything after he explained it to me. Anthony was great in explaining all the financial matters to us. Bucky was very personable and helpful. We are very happy new customers. Thanks for everything!!

grampabuck

09/21/2011

Overall
Very impressed with the salesm...

Very impressed with the salesman, sales manager and the finance officer. I am 68 years old and have never been in a service department that is so customer focused.

soniap17

07/13/2011

Overall
All of the personnel we dealt ...

All of the personnel we dealt with were extremely friendly... helpful... and accommodating of our needs. Larry, sales representative... as well as the sales manager and financial service individual (I can`t remember their names at the moment) were all great to work with.

beah58

06/24/2011

Overall
Mike Smith Nissan is the BEST....

Mike Smith Nissan is the BEST. I have been "RAVING" about Mike Smith Nissan since I stopped in. I just wish you were closer to my home.

Details

Phone: (409) 833-7100

Address: 1515 Interstate 10 S, Beaumont, TX 77701

Website: http://www.mikesmithnissan.com

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