- BBB Rating:
- General Info:
- Howell Furniture is one of the premier furniture stores in Texas and Louisiana. The firm has been serving customers in southeastern Texas for over 50 years. Howell Furniture features a vast selection of living room, bedroom, dining room, home office and entertainment furniture, along with accent tables and mattresses. The company supplies furniture from a host of manufacturers, including A.R.T. Furniture Inc., American Woodcrafters, Aspenhome, Best Home Furnishings, Chromcraft and Crown Mark, to name a few.
- Payment method:
- all major credit cards, amex, check
- General Contractors, Beds & Bedroom Sets, Furniture Stores, Mattresses, Home Office Furniture, Furniture-Wholesale & Manufacturers
- Other Information:
Wheelchair Accessible: Yes
I was looking for an entertainment center for our living room. We found the one we liked at Howell. The price was about 1600.00. After reading the reviews, we decided not to buy from Howell. I have never written a review because I decided not to purchase because of reviews but I decided to start so the company will understand how these reviews affect their bottom line and give them a chance to respond and repair their image.
Thank you for your review and we do read all reviews, good and bad, and take note when something needs to be changed. I hate that you based your decision to buy based on reviews. Most of these reviews cannot be responded to by the business or the reviewer doesn't give us enough information so that we can respond with our side to a complaint. As I'm sure you realize there are always two sides to every story and I would love for you to give us an opportunity to earn your business on future purchases and see for yourself why we have been around for over 55 years. We pride ourselves on exceptional customer service and this is why we have an A+ rating with the BBB. Thank You, Howell Furniture owners
03/13/2007Provided by Citysearch -
Howell's Furniture Galleries is the best furniture store in southeast Texas. There is a huge selection to choose from, and a great friendly staff. Some people just have to complain about something. They weren't the only ones affected by the hurricane... including myself, and Howell's. It was a brand new store right before the hurricane, and it got messed up pretty bad. They had mold just like everyone else. They had their own problems to deal with, than to worry about someone who was getting furniture that their insurance was paying for from the hurricane when I'm sure their own furniture wasn't near as nice. There is always someone who is going to want more than the extra they're already getting. Who care that you had to sleep on the floor? Many people had to sleep on the floor and aren't complaining. Think about all of the people who don't even have a house with a floor, because the hurricane took theirs away. No one cares about your little problems, so why don't you stop trying to make others suffer for your loss, just because you had a bad experience or a bad day. Thanks.
12/13/2005Provided by Citysearch -
I recently went to buy a bedroom suite at Howell's because our house was totaled after hurricane Rita. We paid for it full, and had them hold it until we moved in a new house. The day after we moved in (day before they were supposed to ship it), the night before Thanksgiving, someone called to tell us the bed they were going to ship was molded!! They have been rude, incompassionate, and completely incompetent. I highly recommend that no one ever do business with these people. They gave us NO discount, in store credit or anything for our troubles. me and my husband (who just came back from Iraq and was wounded) had to sleep on the floor. We still have not received our bed over a month later. It will be another month before they can ship it to us. Please do not do business with these idiots!!!