I set up an appointment to see what the hype was all about. Called her en route to the appointment; she says she can't do my hair because she's not feeling well, but she did not call me before I rearranged my life to be there. What made it worse was when I initially set up the appt. she asks, "Are you sure you're gonna come, 'cause I don't want you to set up an appt. and not show up. I'm gonna call you to confirm!" Major fail. She could've at least offered to reschedule at a discount.