Extremely Poor Customer Service
A-Wright Management / Shirley Reese acted as the leasing agent for my home in Beaumont Tx, during the length of this lease I lived & worked in Atlanta GA and was told by the leasing agent that my home was being taken care of really well and that the tenants hardly lived there, I had no reason to question this and during this same period felt no need to question otherwise. Upon the tenants move, I returned to my home to retrieve custom drapes and other items that were left there only to discover that they had been taken. When I questioned Ms. Reese about this she claimed no knowledge of the fact that my drapes and rods were missing and accused me or a member of my family on taking them, again I had no access to the home & didn't feel the need for an inspection since I was getting good reports & trusted Ms. Reese. The tenants are claiming that the drapes were never there, Ms Reese's attitude is basically my word against theirs. In addition my home was left in a filthy state, with sheetrock damage, damage to my wood floors and a back patio that is covered with oil and grease!!! I do not recommend this company to anyone!!!