As Donna C. says, customer service is hardly this stores strong suit and the main reason why I'm not giving it 5 stars. However they generally have the best prices in town for tobacco & cigarettes. Plus they probably have the biggest & best selection of Zippo lighters in town. If you go there expecting exceptional service you'll be in for a major disappointment, if you go there for great prices and decent selection you'll walk away happy. The service isn't quite as bad as Donna C. says, they're just more of a type you might expect to see at menial jobs.....and their attitude reflects this.
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Very friendly and helpful people, great selection of tobacco, tubes, cigarette machines, cigarette cases, lighters, and more. They have a special punch card for when buying a bag of tobacco. Very clean and uncluttered. They offer a very nice smoking lounge and a small cigar humidor. Their prices are very competitive. Will definitely shop there again and have told many friends about it!
they are an excellent company