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U.S. Social Security Administration

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Business Details

Hours:

Regular Hours

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Payment method:
master card, visa
Neighborhood:
Mid City South
Category:
Social Security Services

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12/01/2014
Overall

This place is absolutely awful. I went to change my name (maiden to married name) expecting to wait, but this was absolutely ridiculous. There was only one of the TWENTY desks dedicated to helping those in need of name changes. According to the ticket number when I got there, it seemed that there were at least 15 people waiting to be helped with name changes. In the HOUR AND A HALF that I was there they helped TWO people with name changes. Seeing as I was about number 15 I finally left...view more. Based on the rate they were running I would have been there for six hours. I didn't realize I would need to take an entire day off work to go visit an office that claims to have a "thirty minute wait time on average." Oh, and don't bother trying to make an appointment- of course the one service that they don't offer appointments for is name changes. But they can do it for you via mail with the ever so short turn around of 3 - 4 WEEKS. Mail actually would probably be less frustrating and time consuming at their rate. Or I could try to go earlier or later in the day except that they are only open from 9-3 and they on Wednesday they are only open from 9-12... seriously?view less

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09/21/2013
Overall
Unprofessional

Worst service I have ever received, someone needs to train these people on customer service and efficiency.

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U.S. Social Security Administration

5455 Bankers AveBaton RougeLA 70808

(800) 772-1213

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U.S. Social Security Administration

5455 Bankers AveBaton RougeLA 70808

(800) 772-1213

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