I must tell you---I have been one of Dr. Ellis Schwartzenburg's patients for over 2 decades. I have found his office staff is courteous, thorough, professional. What would you expect me to say? Of course they are all of those but because the work for the Drs. Schwartzenburg they have taken a cue from his playbook. Dr. Ellis Schwartzenburg and his staff are kind, courteous, gentle, compassionate, co-operative, understanding, thorough and genuinely concerned about each and every patient they see. From the first day I met "Dr. Ellis" I have found him to be remarkably compassionate and gentle. The staff go out of their way to put you at your ease and make every effort to schedule an appointment in a timely fashion. "Dr. Ellis" is aligned with Woman's Hospital of Baton Rouge and he performed the much needed surgery in a timely manner. I find "Dr. Ellis" a credit to every medical professional I have ever met. He is truly concerned and genuinely compassionate about meeting his patients needs. I am a better person for having met him and he will continue to be my OBGYN until one of us dies. (I would say until one of us retires but I retired last year.) ;-) To "Dr. Ellis" I would say only this----See you in July.
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It seems like the general opinion is the same. Fantastic Dr's but clerical, and sometimes nursing staff leave something to be desired. I was a patient of Dr. Lee before he came to SMA. My first appt after me moved here happened to be on a Good Friday. I specifically asked them about it and was told "Oh no problem...we'll be here". I took off early from work that day to go to my appt to find the office closed! When questioning them about it later, I was told "oh yeah...we decided to close early". Ummm...hello??? did you ever hear of calling your patients?? I had to get ugly with Dr. Lee's nurse once because she refused to give him a message I needed him to get. Several more stories. If you need a very caring DR, I HIGHLY recomend Dr. Christopher Lee. Just have your patience hat on to get through to him.
I have had such a great experience with the staff at Louisiana Women's Healthcare over the last year. The apointment staff (at check-in and check-out) are friendly and helpful in getting me in to see Dr. Rebecca Boudreaux and then scheduling my next appointment. I also must give kudos to the Staff at UltraSound. I had to have several U/S during my pregnancy and all members there were courteous. From checking in, to my many visits with my doctor, to my ultra-sounds, and financial collections...all of my visits were wonderful. Thank you to the entire staff at Louisiana Women's Healthcare!