I'm very surprised about the "Feel Violated" rating, as this place excels at making the customer feel comfortable and appreciated. I'm in there almost every weekend and they always make time to tune up my bike or talk about anything I may need. Also, the prices are better than most places in town. Give this place a try! Hopefully it will become a Baton Rouge biking staple.
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They are pretty good for repairs, labor isn't expensive,but it seems they only carry over priced parts meant for neurotic racer types. This is coming from the horses mouth. I used to be a neurotic bike racer, and the things they are selling for bikes, now, are completely ridiculous and unnecessary. It's just laughable that some bikes cost more than a motorcycle.