Heather Andrews is an amazing hairstylist! She listens to what you want and looks to see if it will "work". She is honest and very good at what she does! Heather always takes the time to listen and talk with you. Mandy LeBrun is very good as a nail tech. The Mani/Pedis are wonderful and she has this detox machine...if you are a critic, just try it:) No matter what you believe, it is still very comforting!