If I had to tell a friend about this company I would say they are great company too rent from. I could not give them 5 stars because no company is perfect I would if I could give them 4 and 3/4 stars. They always show up to my apartment in a timely manner and return my phone calls within 24 hr unless its an emergency then its usually within an hour or so but there's only been one of those when a pipe broke in the middle of winter and they had a plummer there in about an hour or so and fixed the problem and cleaned up the mess, this made me very happy and I got my carpet cleaned FOR FREE...lol. Gotta look at the bright side. The other times in the 4 yrs I've rented from them there has been a few small issues, like a pipe being clogged (their there the next day and fixed it) or no hot water (had to schedule a pluming company to come out and install new water htr because it went out and was no good). There prompt action and attention to detail is fantastic and I will rent from them again if I move but I'm pretty happy living right where I'm at. If you are looking for place to live I recommend NOVA.
Our condo association went through several management companies before we interviewed & contracted with Bonanza Realty. They've been responsive to our needs and helped us tremendously in managing our maintenance issues and special requests we made for accounting and budgeting. Don't know why the other reviewer had such a negative attitude. Everyone makes mistakes, and Bonanza has always taken responsiblity for any they may have made (very, very few) and corrected them to our satisfaction promptly. Happy to recommend them if you're having unsatisfactory experience with your management group. Nice group of people with lots of experience. Gordon Hazel deserves credit for growing a great little company here.
I moved into my Nova rental in October 2011, and since my move I have nothing but positive things to say about the company. During my initial apartment hunt and move in, the staff was friendly, professional, and prompt with each process of the lease agreement--making the move quick and easy. Obviously, each new home has its share of fix-ups and problems, but the staff at Nova has since responded quickly to each of my requests and fixed whatever problems the apartment has had. I feel very comfortable calling Nova when I have a question or concern, and I could not be happier to be living where I live and highly recommend Nova.