This hotel was incredibly expensive. It was nice, but not as nice as what they are charging. Our room cost $300+ a night. The rooms are a little small. They are clean and updated. The minifridge did not work, nor did the A/C seem to work. We switched rooms twice only to find the A/C worked poorly in all three rooms. It was 90+ degrees during our stay but the room did not get below 78 degrees for the entire stay which was 5 nights. The pool is small and there was no whirlpool. One of the main reasons we stayed here was the pool, and it was entirely closed for different reasons 2 of the 5 days. The exercise room was nice. When we complained, the manager was thoughtful and apologetic, and offered to give us a free night or dinner worth $200. for our troubles. It was an okay stay all in all. If it is 90+ degrees, stay elsewhere.
Front Desk staff Saturday 5/22/2011 were amazing. Professional, helpful and very courteous. They sent champagne and candy to our rooms for my sister and my birthdays. I would highly recommend this hotel if you want to stay in downtown Baltimore.
This is more like a 4 star hotel instead of a longstay hotel. The staff is friendly and exceptionally curteous. The only downfall is the parking.