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Yellow Cab Co Inc

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Central Baltimore, Downtown Baltimore

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Yellow Cab Co Inc


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Absolutely awful!!!

They are the worst. My cab NEVER came! after waiting for 3 hours, I gave up. I called several times and each time I called I was told that my cab was 2 miles away. The last time I called I talked to a supervisor who apologized to me after learning that I had been waiting for 2 and a half hours. She said that she would send a cab immediately after I talked to her. They still never sent a cab. I have used their service... view more

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They are already late and I called last night to reserve a cab because I am having a procedure done on my heart! I called again this morning and they say it is a priority to be here. I am nervous enough and may have to drive in myself!!! Irresponsible! No excuses. They need to read these reviews and be ashamed! ABSOLUTELY AWFUL!!!!!!!!! Rude people, undeniably the worst. Called 3 times. Praying I make it on-time to... view more

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HORRIBLE!!!! I called 6 times to get a cab, 4 of which the dispatchers admitted never showed. When I got in touch with the manager, she stated, point-blank, that if one of their scheduled cabs gets hailed on the way to an appointment, they'll ditch the appointment and take whoever. Then, without any cursing or rudeness on my part, proceeded to hang up on me. I called back twice; they hung up on me again. Absolutely a... view more

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Absolutely the worst cab servi...

Absolutely the worst cab service in Baltimore. Go with Arrow or any other service, but stay away from Yellow-cab's horrendous customer service. If you try calling for a pickup, expect to wait up to 10 minutes to get someone on the line with you, and when you do, expect that person to be rather unfriendly and rude to you. On one occasion, my girlfriend and I's night out was ruined because the Yellowcab we called never... view more

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Disturbingly Rude Driver

The driver was late and was in a bad disposition. I gave him twenty for an $8.00 fair, he flew into an immediate rage about not having change. Telling me to look at the window sign about change. I politely told him to drive to a convenience store to get proper change. He told me not to tell him what to do. F ine I said give me my change so I can leave the cab. He continued to yell obscenities. I threatene d to repor... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
Not Good

I would have awarded 0 stars if the system allowed. I called for a cab at 2:15 to pick me up at 3:00pm. At 3:15 the cab had still not arrived and when I called to check on its status the operator rudely hung up on me. As a result of waiting for/relying on the cab service I was late for a meeting. I would recommend avoiding using Yellow cab for advanced reservations.

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why didn't i listen

Why didn't I listen to all the reviews. I made a appointment to be picked up at 5 over the internet. I recieved a confirmantion saying it went threw and at 4:56 a txt saying a driver is on there way. Five came and no cab, 5:15 came no cab, 530 came and no cab. I called the company at 5:30 and they said they would send another one 6:20 I called a sedan service and they were at my job in 10 minutes and I paid less... view more

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Do not bother even calling. Every time I've called, I've either waited for a cab for minimum 90 minutes, or they just never show up. What an embarassment for a business. Would give them no stars if citysearch would allow.

Like this review?Yes|Flag AbuseProvided by Citysearch
Dispatching definitely improving!

I had to take a cab to Penn Station last weekend. I had an early train and was worried when I called whether very many cabs would be operating at that time (just before 6am).\r I was pleasantly surprised with the dispatcher. They are definitely improving their customer service. She spoke clearly and was very cordial. She even asked what time my train was leaving to ensure I would get there in time.\r I too, in... view more

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Rudest Dispatchers EVER!

I use Yellow Cab pretty regularly. Sometimes the cab drivers take the long route (no tip for those ones) but they're always nice/cordial and get me where I need to be on time. I have used taxi service all over the world and the dispatcher is hands-down the rudest.

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Yellow Cab Co Inc

301 W Lombard StBaltimoreMD 21201

(410) 752-1096

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Yellow Cab Co Inc

301 W Lombard StBaltimoreMD 21201

(410) 752-1096

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