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Next Level Hand Wash Car Wash

OPEN NOW

Today9:00 am - 7:00 pm

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Business Details

Hours:

Regular Hours

Mon - Sat9:00 am - 7:00 pm

Sun11:00 am - 6:00 pm

Categories:
Car Wash, Automobile Detailing

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04/10/2013

Stay away from this place. Called to make an appointment and was told I would have to wait 4 weeks because "thousands of other people" called and made an appointment before me. Sierra who claims to be a manger has zero customer service skills and immediately treated me with ignorance and rude comments. Not worth dealing with someone who clearly does not care whether they receive your business or not.

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09/23/2012
A horrible business. It took 4...

A horrible business. It took 4 weeks to make an appointment. I was told my car would be ready in 45 minutes, but after 90 minutes they still hadn't touched it. The manager herself gave lots of hand-waiving excuses and full-throttle attitude when I inquired about the delay, acting as if I had no reason to feel frustrated. She said I could continue to wait or feel free to leave and *try* to ask Groupon for my money bac... view more

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03/17/2010
Highly recommended.

After just my first visit to Next Level, I am very impressed. The location is great, facilities look nice, and the people there are hard-working and polite. I took my Acura RL there for a wash, and got a pleasant surprise when the front desk lady told me that I was early enough for the early-bird special (deluxe wash for the price of a basic). The staff told me it would be 45 minutes, so I went and had lunch and ca... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/25/2009
the best carwash i ever been to.

well when you walk in you wioldnt think its a car wash they have nice tv's and you can even get a massage while u wait i've never seen anything like it, its a hand car wash and they really are perfectionist so the average waiting time is about 30 min, but its worth the wait. trust me!!!!

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Next Level Hand Wash Car Wash

1325 Eastern AveBaltimoreMD 21231

(410) 276-1845

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Next Level Hand Wash Car Wash

1325 Eastern AveBaltimoreMD 21231

(410) 276-1845

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