I had a horrible experience with Ciara. I usually get my hair cut by her nephew, but he was busy at the time, and I was in a rush. She acted like she had an attitude when I asked her to cut my hair, and I had to tell her numerous time to shape up different parts of my hair line once she was done. I eventually had to go home and shape up my own hair line. Besides that one horrible experience, I have had a great experience with her nephew every time I come in. He is very polite, and take his time to make sure I leave a happy customer. I wish I could say the same for Ciara.