I received a gift card from my co-workers last year (5-15-14) in the amount of $100.00. I moved from the area and was unable to use the gift card. I called this afternoon to explain my story to see if this would honor the $100.00. They said they would not. Would have it really been a big deal to honor this gift card?
I came in a week ago to get a gel manicure. While I was there, the nail tech was took two phone calls, sipped on her big gulp, other workers ate food in front of me and talked in another language. Not surprising, I came here for quick and cheap so couldn't judge, if I wanted high quality service I would have gone to About Faces. However, the next day, I noticed that she hadn't gone that close to my cuticles with the polish (which will make the gel grow out faster) and that there were b...view moreubbles on a few of my nails. My thumb nail started peeling immediately and over the next week, the other nails did as well. Since I just had paid $30 for the gel manicure, I didn't want to pay anymore and attempted to take it off on my own, but it didn't work. I went in today, explained the situation and the manager took off my old gel, or what was left of it. When finished she said it would be $10. In disbelief, I said, "You are charging me to take off polish that was put on incorrectly in the first place?" She sure did and I proceeded to tell her that as the manager, I couldn't believe she would give such customer service and that I would never be back. Never even apologized. Wish I had read all the bad reviews on yelp before going here in the first place!view less