was given a good quote over the phone but when the truck arrived they doubled the price; I called the company to question the change and was told their pricing schedule and that didn't add up to the quoted price or the price given by the driver. I was given a maximum of 1.5 heeta when I called, 4.5 hrs later I was still waiting and I called to find out the driver had just been dispatched to pick up my vehicle. When the driver arrived he was unprofessional at best, he took 45 mins, he didn't know how to get the vehicle on. After that it took him 1.5 hrs to make a drive that should take 20-30 mins at most. When I met him at the shop he was very rude and very hostile with me. Once he had the vehicle on the ground he didn't detach some of his chains and almost ripped the front axle and bumper off of my vehicle, he tried this2x and finally realized the problem. I asked for his bosses phone number he refused to give me the number and then threatened me, I ended having to call the police.