Worst salon experience I have ever had and I didn't even get my hair done. I made my appointment online and was called by, I guess, the owner. We discussed my appointment and I texted a picture of the style I wanted. I was texted the price for my services. When I arrived I was given an information sheet to fill out. I was then told the price of my services and asked to pay upfront. When I questioned why I needed to pay upfront I was told I because they knew the quality of work they were going to provide. I let them know that I didn't know their quality of work and that paying upfront is not a NORMAL practice with regards to service rendered. I was then told the NORMAL was relative. When I disagreed with this idea I was asked to leave the salon. Let me say this, I make it a point to support black business and to give good reviews when they are warranted. I believe people deserve the very best possible service and based on my brief interaction with the minimal staff at this salon, I would recommend you spend your hard earned dollars in an establishment that actually values it's customer! And the actual salon was in poor condition and disrepair! The staff could benefit from organizing and modernizing the space instead of sitting infront of lab tops and watching the Real House Wives of Atlanta. Maybe they should be watching Tabitha's Salon Take Over and getting some ideas about customer service and revitalizing the establishment!