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Bridal Fashions By Niko

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Business Details

35

years

in Business

Hours:

Regular Hours

WedClosed
SunClosed

General Info:
A ONE of a kind bridal shop with the largest selection in the maryland /DC AREA, a family RUN business for over 30 years on a 20000 SQ feet of space giving privacy for the most special time of your life to work with OUR expert bridal consultants.
Sponsored Links
Brands:
Maggie Sottero
Payment method:
amex, discover
Location:
Located on the famous bridal row of Baltimore.If you don't know were that is ask your mother or grandmother.InFells point near restaurants for all pallets to eat and relax after your bridal shopping .
Neighborhoods:
Southeastern Baltimore, Fells Point
Languages:
English, Spanish
AKA:

Nikos Bridal Fashions

Bridal Fashions by NIKO Inc

Categories:
Bridal Shops, Formal Wear Rental & Sales, Bridal Gown Preservation, Clothing Alterations, Wedding Supplies & Services, Women's Clothing, Tuxedos
Other Information:

Parking: Street

Wheelchair Accessible: No

By Appointment Only: Yes

Price Range : Average

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Reviews

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06/14/2011

Provided by Citysearch - 
Overall
Liers!

I purchased my gown Oct 30,2010. My Shopping experience was good, not excellent. When I was given the details of my when my gown would arrive they told me four to six months. Which is acceptable of what my wedding planner told me to expect. I placed a call to the bridal salon 6 months later in early April, I was told that the gown would be her at the end of the month. I called again April 28,2011 and I was told that the gown would be here within the first two weeks of May. I called again at the end of May and they told me yes your gown is due to arrive the second week in June and we have a tracking number for you to keep track of your package. This time the gown did arrive however I never receive a call notifing me of the arrival. The gown arrived according to UPS on a Thursday; I called on Friday did not get an answer. On Saturday I called, gave my name and asked if the gown had arrived and a man in a nasty angery voice said ""yes it did!"" ""We called you and left a message!"" I explaned to him that I never received a message he told me that I was ""lying and that they did call"". I have never had someone speak to me so, rudely and, lie about a purchase that I had made which cost me thousands of dollars. I will not be using them to tailor my gown nor, for bridesmaids gowns or accessories. They lost my trust with the first lie (that my gown would be here in 4-6 months). I feel like they disrespected me and the value of my money.

10/08/2010

Provided by Citysearch - 
Overall
Horendous Treatment, Do NOT buy from here

Do NOT go to this store. I have never been treated so horribly in a store. I felt like Julia Roberts from Pretty Woman today. I walked into Bridals by Niko excited to look at bridesmaid dresses. This mean lady approached me grudgingly asking me what I wanted. I told her I was here to look at coral bridesmaid dresses. She immediately attacks me ""Are you just here to look or are you going to buy!"" I was taken aback, I explained I need to look first to see if I like anything before I buy. She basically walked away from me. And when I asked to be pointed in the direction of the dresses she grunted and said I can look around. I asked her ""Do you not want to help me? Because if so I will leave."" She said ""not really."" Okaayyyyyyyyy then...I told her I did not know what her problem is, but that I would take my business elsewhere. And that this was no way to run a business. TERRIBLE! RUINED my day. DO NOT GO HERE!

03/06/2010

Provided by Citysearch - 
Overall
Never would spend a dime in this store

My fiance and I were looking for bridesmaids dresses and vests for my groomsmens. I asked the man at the counter a question and he walked away from me mid-sentence. We walked out immediately. This is obviously no way to run a business and I would not recommend this store to anyone unless they don't mind being treated like trash.

12/08/2009

Overall
At Bridal Fashions by Nikos the customer is NEVER RIGHT!!!

Basically, this company does not know what they are doing and they blame their faults on the customer. They are rude and do not speak to people with respect. I recently bought a gown from them and when it came in it was too short! Upon purchase the consultant told me if I was wearing flats that I would DEFINITELY not need the extra length...great! Well she also failed to tell me that there might be a "restocking" fee along with an extra length fee as well as a fee to send the dress back. This was NEVER told to me at time of purchase. At time of pick-up, the dress was not steamed and hung on a wire hanger llike it was a dress that meant nothing. I went back after they steamed the gown to see if it had dropped any and it did...on one side only! It looked as if they had steamed the gown and tried to pull it to make it longer..well it did on one side. The dress was now LOPSIDED...they also ripped a seam while trying to stretch it...also some beading was now falling off and there were strings hanging from places where there were no strings three days prior. The dress was now worse off then when first tried on..its terrible! They made it out to be all my fault and now are saying they will not order another gown without me paying for it in full...who buys a car without test driving it?? They are out of their minds...I would rather lose my deposit than EVER step foot in that place again....I will complain about them til they are shut down permenantly!

06/25/2009

Provided by Citysearch - 
Overall
SERVICE IS SO SAD AND WHAT ABOUT A ANSWER MACHINE???

WHY SETTLE FOR A NICE DRESS BUT THE WHOLE TIME YOU ARE BEING TREATING LIKE TRASH. I'M GETTING MARRIED LATER ON THIS YEAR. I HAVE TRIED AND TRIED TO CALL THEM FOR INFORMATION. THEY HARDLY EVER ANSWER THE PHONE. THEN SOME MAN ANSWER WITH AN ATTITUDE LIKE I WAS AN EX-WIFE OR SOMETHING!! I NEVER RECEIVED A CALL BACK AND I CALLED OVER A MONTH AGO. THE SERVICES IS VERY POORLY. TO BE FRANK WITH YOU..."" YOU NEVER KNOW WHO YOU ARE SERVING AND WHAT NEWPAPER OR GOVERNOR'S OFFICE THEY WORK FOR""!!! NIKO'S BRIDAL KEEP THAT IN MIND. :)

06/22/2009

Provided by Citysearch - 
Overall
Big Selection. Great Alterations

They had the exact dress that I wanted and the seamstresses made it look great on my very disproportionate body! My friends said I couldn't wear that style dress - but the seamstress (I think she may have been the owner)did a great job. I also bought my bridesmaid dress for my sisters wedding there in 2007 and they were great then too.

06/15/2009

Provided by Citysearch - 
Overall
Saved my Daughter's Wedding

I rarely take the time to write reviews, but this is a special situation and I think the people at this store deserve it. My daughter ordered her gown online to save money. I agreed with her that it was worth the extra wait to save money in these economic times. Three weeks before her June 6th wedding it had still not arrived and they said it would take another 6 weeks even tho she ordered it last fall! She put a chargeback on her credit card, and in desperation we went to different stores trying to do a a super rush order. Finally arriving at Niko's Bridals, we were shocked to see that they had the exact gown in stock at almost the same price in a size close to what my daughter needed. They altered the gown on a rush basis and my daughter looked beautiful on her wedding day thanks to them. I will tell my friends that internet shopping for the most important dress of your life online is not such a great idea, and we found out the hard way. Make the drive to Fell's Point and Niko's instead. (They even have racks of $99 gowns that are amazing) Patricia G.

12/29/2008

Provided by Citysearch - 
Overall
Horrible Customer Service

My friend used Bridals by Niko for her bridesmaid's dresses. I was fine in regards to paying for my dress and having it fitted; however, they were horrible when I went to pick it up. Her wedding was two days after Christmas and I went to pick it up the week of the wedding. I went earlier in the week thinking I would get it before the holidays. I had already had alterations done so all I had to do was pick it up. I went at 4:30pm on a weekday they were supposed to be open until 7pm. They were closed - there was no note on the door and no holiday hours posted. They had no answering machine with hours, and did not take messages. I wrote them an email stating that I was disappointed in the lack of information and needed to hear back so that I could get my dress before the wedding. The man who I dealt with was not apologetic at all - in fact when I called the day before the wedding to make sure I could pick it up, he was very nasty. He spoke rudely and told me that I was the one accusing them of having bad service and that they were open just for me to pick up my dress that day. Apparently the date I was given to pick up my dress was an ""appointment"", when I understood that my dress would be ready to pick up starting that date. Apparently, I picked it up too late, even though I never received a call stating anything otherwise. He told me that the sign with the emergency note/holiday hours fell down. When I went to pick up my dress, there was nothing indicating the store would be closed that day at all. He also wrote me a pretty nasty email in response blaming me for not picking it up (at the same exact time I called to find out if they were open). In short terms - no understanding of customer service or that the ""customer is always right"" if not usually right. I recommend going somewhere else...in fact I recommend Jacqueline's Bridal where I got my dresses. GREAT CUSTOMER SERVICE THERE!

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Bridal Fashions By Niko

1707 Eastern AveBaltimoreMD 21231

(410) 675-0081

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