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Bow Wow Clippery

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Pet Grooming

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09/14/2011
OWL NOT BOW WOW, ...

OWL NOT BOW WOW, I took my dog there to be groomed. when I picked him up he had opened wounds on him between 30 to 40 and also had fleas on him, I said something to Ms. Marge the owner she told me that he fought her. and to get out. .Well I would fight to if some one was cutting me!! NEVER AGAIN will I go there or t... view more

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06/29/2011
The Worst Ever

If I could, I would give this lady a zero star rating. It was just that bad.. As soon as she saw my dog when I dropped him off in the morning, she started complaining that my dog was matted and immediately accused me of not brushing him. I defended myself and explained that his paws gets matted because he is always nibbling on them for whatever reason when he's in his crate. Then she asked me what type of brush I ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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05/05/2011
Never going here again!!!!

I would not recommend Bow Wow Clippery to anyone.It use to be a great place,until today I recieved the worse service ever.Marge the owner seems to be not so friendly anymore very poor customer service.She left a message on my voicemail telling me my dog was ready for pickup and it also caught her calling my dog by name and telling him to shut up.Well I kept the peace and went to pick my dog up ,when I arrived she ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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05/06/2009
I have mix feelings

I new to pet ownership. Actually, I became a pet mom because I'd ""picked-up"" a dog for a friend that was out-of-town at the time the adoption of ""his"" dog came through. Turned out that after my friend's return, he was unable to take/keep the dog, so I then wound up keeping the dog and since I was going to at least have to keep the dog for a while, I wanted to make sure that it saw a vet and got a much needed h... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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02/10/2009
rude and very mean!!!

i have taken my puppies there a few times....she used to be really good....but she has aged and has become very mean to her customers...and she cant see very well...she also cut one of my puppies....she has taking care of my aunts dogs for years...but since shes gotta older things have change...sorry to make her seem so bad but i really didnt enjoy her services.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/03/2008
RUDE

I called today and the woman that answered the phone was very rude to me so if you don't mind paying someone to be nasty to you then go for it!

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04/05/2008
Marge is the best, she does a ...

Marge is the best, she does a great job and our dogs love her!

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04/04/2008
Don't go here. I was hung up on twice.

I called to get information about their services. I was put on hold and spoke with Marge. In the middle of a question,Marge hung up on me. I called back and was told they couldn't tell me about the services they offer and was hung up on a second time. Not a place where they take care of customers.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Bow Wow Clippery

5432 Belair RdBaltimoreMD 21206

(410) 488-8661

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Bow Wow Clippery

5432 Belair RdBaltimoreMD 21206

(410) 488-8661

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