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America's Best Contacts & Eyeglasses

Business Details

9

years

in Business

Hours:
Mon - Tue 8:30 am - 6:30 pm, Wed - Fri 8:00 am - 6:30 pm, Sat 8:30 am - 5:30 pm
Extra Phones:

Phone: (443) 573-0995

Phone: (410) 534-5530

TollFree: (800) 896-7247

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Services/Products:
  • Prescription Sunglasses
Brands:
contact lenses, eyeglasses, ray-ban, sunglasses
Payment method:
amex, discover, master card, visa
Location:
One Market Ctr
Neighborhoods:
Central Baltimore, Downtown Baltimore
Categories:
Optical Goods, Contact Lenses, Optical Goods-Wholesale & Manufacturers, Optometrists, Opticians, Eyeglasses, Sunglasses
Other Information:

Parking: Lot

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Reviews

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02/13/2012

Overall
Great rates. Horrible customer...

Great rates. Horrible customer service! Never going back

11/30/2011

Overall
I was surprised by how bad the...

I was surprised by how bad the initial review for this location was, as my experience was exactly the opposite. I took my thirteen year old daughter for her eye exam and glasses. The estimated cost was explained even before we got her in for the exam. The eye exam was thorough and the woman who performed it was great with my daughter. They got her in and out, and my daughter was able to find two sets of frames she really liked in almost no time. The eye exam was free as promised - no runarounds at all - and the price was almost spot on with what was quoted when we came in the door. The woman who preformed the eye exam did suggest a different, more lightweight type of lens for my daughter initially because of the severity of her astigmatism and concerns about the size and weight of standard lenses if she chose a wire frame. Upon finalizing the frames however (both plastic like my daughter prefers) the lenses which come with the kids package turned out to be just fine, so we went with those. Overall I had a great experience taking my daughter, and as soon as it's my turn to get my own eye exam and new glasses next year, I fully intend to return to this America's Best.

08/14/2011

Provided by Citysearch - 
Overall
Worst Place to get contact lenses

Don't you even think to consider this place to get eye exam or order contacts. The employees tried to manipulate me to pay higher prices, charged me $15 extra for exam I didn;t ask for, the doctor didn't even bother to ask my opinion about the lenses that she recommended, she just kept blabbering with bla bla bla and at the end..escorted me outside. The there was this nasty lady whom handled my transaction, she didn't even bother to explain about what kind of lens I'd get, the instruction..she just threw the stuffs in to the bag, put it in front of me, and charged me $142 for exam, free trial and contact lenses that I didn't order. But since it was my first time, I didn't say much which I regretted and walked out. A week later, i came back because I didn't like the contacts, but I opened one of the boxes only to check inside, I didn't open the seal, just took a peek. They refused to give refund for the opened box, so there gone $29. I was soo pissed, I decided to take that box, walked out, and decided to go to another doctor . I don't mind to pay another eye exam as long as I don't need to waste my money on this shi**ty place. Oh one more thing, God forbids, but if you still want to proceed to have ur eyes examed and order their products..DO NOT EVER SIGN ANY WAIVER OR ANYTHING OTHER THAN UR RECEIPT!!!!!! The doctor should hand you the prescription whether you request it not..it is Protected by Law since 2004!!! (too bad I got this information afterwards)

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America's Best Contacts & Eyeglasses

300 W Lexington StBaltimoreMD 21201

(443) 573-0990

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