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A. J. Michaels Company

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Business Details

37

years

in Business

Prompt, Courteous Same Day Service, and There's No Extra Charge For Evenings and Weekends.
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
AJ Michael's Company is a family owned and operated business established in 1978. We have been providing top quality service to the area for years. We are an exceptional team of trained certified professionals who work to service our clients with quality and satisfaction. We provide maintenance and repair of Air Conditioning, Heating, Plumbing and Electrical systems. We are not a retail shop; we are a service-oriented business. Part of our business is problem solving, we employ logical processes that lead to successful solutions. Whether you are looking for Plumbing, Heating/Cooling or Electrical experts, we are your dependable source. Certified in industry leading product manufacturers such as Carrier and Kohler we are dedicated to providing you with absolute exceptional service. We offer prompt, courteous same day service. We offer evening and weekend service at no additional charge.
Extra Phones:

Fax: (410) 435-7309

Services/Products:
* Heating * Cooling * Plumbing * Water Heaters * Remodeling
Brands:
Advanced Plumbing, Budget Plumbing, Trane, carrier, kohler, york
Payment method:
mastercard, amex, discover, visa
Neighborhoods:
Northern Baltimore, Wilson Park
Categories:
Altering & Remodeling Contractors, Plumbers, Air Conditioning Contractors & Systems, Plumbing Contractors-Commercial & Industrial, Water Heaters, Air Conditioning Service & Repair, Heating Contractors & Specialties, Building Contractors-Commercial & Industrial, Building Contractors

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Reviews

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Posted: 6/21/2015

Overall

Horrible customer service. I had an entire heat pump system put in 11 years ago. The compressor died last year. The technician came out and suggested replacing the compressor and that it would last about five years. The cost of the compressor and installation was almost $2000. Less than a year later, the new compressor died. It took A.J. Michaels almost a week to come out to tell us the new compressor died and had the gall to charge $99 for the visit. They then informed me that the compressor was only on a 30 day warranty. This was never presented in any paperwork that I was given. I was told that I would need an entire new system and the most they could do was give me a $320 credit. I spoke to a rude and condescending manager named Jim who gave me a lengthy explanation about why he didn't need customers like me and that $320 was all he would do for me. Needless to say, I filed a complaint with the BBB and went with a different company that fully backs their work.

Helpful?Flag
marb60000

Posted: 6/24/2011

Provided by Citysearch - 
Overall
Excellent service

AJ Michaels installed a heater/air conditioner unit for me in my condominium 10 years ago. Up to now, my only contact with them has been to buy a new filter each year. I had a problem with my air conditioner during a heat wave, and they responded quickly and fixed the problem. Courteous and efficient company. Mark

Helpful?Flag
Wiseone100

Posted: 7/21/2008

Provided by Citysearch - 
Overall
SHADIEST COMPANY EVER

All this company wants to do is stea your money! You can ask any simple question and they always say they must go to your house to see it. It cost $59 just to go to your house. I told them I have a parts warranty and they claim they it was not in their computer that I actually got the installation done by them. I told them I can prove it to them by sending it to them online but they say the only way I can prove it is if a guy comes out and sees the paper. So that's $59 just for a guy to see one paper and then leave? WOW way to make money! Next...I can read english very well, it says on the paper specifically...6 years parts and tank warranty. They told me the warranty is only applied to the tank. I mean it says PARTS AND TANK! This part of it was the secretary was sooooo rude about it and started getting fustrated when I started to prove her wrong. She got scared and recommended her manager but her manager wasn't even there! They are two face too, I asked them how much it cost to replace an exansion tank and they said $400. When I call the next day, they said they don't know how much it cost to get it replaced. First of all, exapansion tanks only cost $50 and how can they not know how much it cost to replace and entire expansion tank? This is not rocket science. Overall...I would take my business some place else. These people will rip you off at all means!!!!!!!!!!!!!!!!!!!!!!

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A. J. Michaels Company

4512 York RdBaltimoreMD 21212

(410) 435-5400

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A. J. Michaels Company

4512 York RdBaltimoreMD 21212

(410) 435-5400

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