Baltimore Eastern Motors

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Eastern Performance Accessories, Inc.

1. Eastern Performance Accessories, Inc.Services

(4)

1318 Defense HwyGambrills, MD 21054

(410) 451-4542

After some confusion on an order from EPC, Brian got a hold of me and explained the situation. They gave me my money back for charges that were incu…

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2. Eastern Applied Research Inc - CLOSED

1107 Middle River RdMiddle River, MD 21220

(410) 391-9206
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Helpful Reviews 
Carbiz
twolf214 rated
I bought a used Saab 9-7x from...

I bought a used Saab 9-7x from Carbiz two weeks ago and I truly wish I had bought all my cars from them. I have dealt with good dealers and bad dealers and these guys stood way above the rest. The dealership itself is clean and well stocked, if I have any complaint it's that sometimes it can take a while to get through to a salesperson; but it was extremely busy when I walked in. Brian was immediately helpful when I called, he went out of his way to make sure the truck I found online was in the lot and ready. I live 2 hours away and since they had the exact vehicle I wanted he told me not to leave until he "put his hands on the car"; I loved this since I have gone to dealers who have told me they had cars and when I arrive it was either some kind of mistake or a ploy to get me in the door. Javier was my actual salesperson and he was excellent, he knew everything he needed to know about the vehicle, and when he wasn't sure he found out for me. He went out of his way to be friendly and helpful. I ended up buying the truck and I was given a complimentary 1 month engine and transmission warranty. The best testament to the service you receive at Carbiz is what happened when a check engine light came on after I took the vehicle home: Javier was concerned and helpful, he told me they would cover the repair give me a loaner if necessary. This amazed me because it was an issue with the fuel tank sensor and since I put so many miles on the truck, it clearly wasn't covered under the warranty that came with it. Contrary to my experiences at other dealers (who sometimes won't even cover things under their warranties) these guys covered a repair outside of the warranty. The same repair was quoted at about $450 at a Saab dealer, I didn't pay a penny, I brought it in, their service staff was helpful and professional, and I drove it home after 3 hours (very quick for the type of work needed!). I don't recommended skipping on the extended warranty, and I will give it more thought in the future, especially now that I know how professional the staff is at Carbiz. I am still blown away by how helpful these guys have been and how great my new-to-me truck is. I hope that I don't have to replace any of my cars anytime soon, but when I do replace or upgrade I will happily drive the 2 hours to Carbiz.

Carbiz
carolyn.wilkinson32 rated
Really a Family

I can’t say enough good things about the Carbiz family. They are business made up of PEOPLE who treat all customers (no matter how big or small the purchase) with respect, empathy and professionalism! Their showroom is clean, bright and inviting. They make the car buying experience painless! From the friendly professional employees to the convenience of the "out the door purchase" (tag and title work done on the spot)! I am greeted by name when I go to visit and they helped me transition a horrible situation into a fast easy solution. Carbiz is the ONLY place for me and my family! OUR STORY- #1-Two years ago my husband was given rave reviews from a friend about Carbiz. We decided to go check out their inventory. It was the last day of the year and we were just "window shopping". With the help of the great team at Carbiz : Matt who helped us check out the inventory, Evan who helped get the deal done, and Ali who explained and handled all the paperwork, my husband was able to happily purchase a vehicle that night. #2-Two months ago I returned to purchase my teenage daughter her first car. The entire team Matt, Myron and Chris were patient, helpful and informative from beginning to end. Myron spent the majority of the time with us. He is an awesome sales consultant who is knowledgeable, professional yet entertaining. He was GREAT with my daughter and with his help we were able to "bridge the gap" to find a car she loved that mom and dad approved of. #3-Sadly three short weeks after purchasing that vehicle there was an accident. My daughter thankfully was fine but the car was totaled. When I received the news I was devastated. I called Myron. As I explained to him how upsetting it was that I was going to have to tell my baby girl she would not get her car back he listened sympathetically. He then asked if he could check on some things and call me back. He called me back within 30 minutes and helped put my daughter in another car that night! Ali was a great liaison with my lender and also offered to help me in any way. Thanks again Carbiz for 3 WONDERFUL experiences... Looking forward to our next car purchase... We'll see ya soon!

Carbiz
jons11 rated
Great Place!!! Baltimore's Bes...

Great Place!!! Baltimore's Best kept Secret! I price matched the car I wanted (2007-2008) Lexus ES350 with cars within a 500 mile radius on cars.com and autotrader.com. Carbiz was by far the best price, options, and financing. I did find other cars that were slightly cheaper at other dealerships however one had accident history on the Carfax and another one had a price that did not include Maryland state inspection costs, which the salesman on the phone said could be around 1500 extra... needless to say that was false advertising so buyer beware- the price listed on the web may look appealing but the dealer writes in fine print that it doesn't include inspection costs. Anyway...not at Carbiz.. had a great experience here with Miro. He was polite and extremely knowledgeable. I was happy to find Carbiz and I thought because they carried so many different makes and models that they would not be as thorough with their ... I price matched the car I wanted (2007-2008) Lexus ES350 with cars within a 500 mile radius on cars.com and autotrader.com. Carbiz was by far the best price, options, and financing. I did find other cars that were slightly cheaper at other dealerships however one had accident history on the Carfax and another one had a price that did not include Maryland state inspection costs, which the salesman on the phone said could be around 1500 extra... needless to say that was false advertising so buyer beware- the price listed on the web may look appealing but the dealer writes in fine print that it doesn't include inspection costs. Anyway...not at Carbiz.. had a great experience here with Miro. He was polite and extremely knowledgeable. I was happy to find Carbiz and I thought because they carried so many different makes and models that they would not be as thorough with their expertise on each vehicle but they really know their stuff! It was a pleasant experience. ( I even got to meet a Raven's player who was buying a car there the same day I was). My son thought that was "cool"- I would highly recommend this dealership. I'll be back to purchase subsequent vehicles in the future.

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