This is the WORST place to EVER schedule a "pick up" with. When I scheduled the day I was asked what needed to be picked up and I told them everything! Then on the day of the "SO CALLED" schedule a call confirms that "well, we have to reschedule because that won't fit on my truck".
It was clear my storage unit had to be completely cleared by 6pm that day! I'd called multiple times to be sure of this. And sure enough, they can't do it. And when I called to talk to the main office they wouldn't answer the phone and never returned my call. I had no trouble before talking to anyone...
Don't rely on this company. They don't do what they say they will when they say they will. Worst business "professionals" ever.