Scott definitely makes you feel comfortable with having chose his place to take your bike in. He's very considerate of your concerns, and always displays a positive attitude. only down side would be that there's only one of him lol.
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I've heard a lot of good things about these guys. I talked on the phone with em and seems like a honest company that I can depend on. There commitment to helping fix bikes is the best you'll find anywhere in town.
This shop is by far the best shop in town. They actually care about getting you what's beat for you, not just trying to make money. They are the only shop ill take my bike.