All I can say is that this place was excellent. As a women not understanding much about cars I felt very comfortable at Five Star. I met Jack the owner and he was very understanding and caring about my situation with my car. I could say he honestly gave me an excellent deal for having my car fixed. I thought I was going to spent so much money due to my car bieng in such a horrible wreck. Also my main concern was the job that they did in the outcome. It was amazing. My car looked better and newer then ever they went above and beyond taking care of their customer which does not happen very often. I would reccommend this place to anyone of my friends and family and even if its a little further then your area its worth taking your business there because of their honesty and the work that they do. After all what matters at the end is getting the job done, and they did an amazing job. Another aspect of what a great place this turned out to be is that my car was returned to me in the time that they said it would be ready. Now that doesn't happen very often. Great job Five Star.
We went to Neira's for extensive auto repair after an accident in 2012, and they did a wonderful job. They were so friendly and accommodating to us, and completed high quality work in a timely manner. We recently had to have our shield replaced on the same car, and even though I don't think it was completely covered by our warranty, they quickly replaced it without charging us! By the way, this required obtaining the part from the Toyota dealership, and they still got it done in less than one full day. On top of that, because we live close to the location we used, Sam offered to give me a ride home AND to drop the car off to us when it was finished! When I asked what we could do to thank them (including writing a review), Sam simply said, "Nothing, we just really appreciate your business." We couldn't believe it - it's so rare to have a business selflessly go so far above and beyond for its customers. Needless to say, we'll be using Neira's for ALL our future auto repairs, warranty or not!
About a week before Christmas I got in a little fender bender and a friend of mine recommended Service First on Brundage Rd. I asked my insurance guy and he said they had no complaints taking it further I checked with the Better Business bureau solid there to so I took my Explorer down and got an estimate thinking I would at least get scheduled in and to my surprise they not only said they could get it in now but I would have it back before Christmas!!! I was given a ride to the car rental agency, got a car and was on my way within 45 min. of walking in the door. 2 days before Christmas I get a call from the manager of Service First saying my Explorer was ready. When I got to the shop, sure enough my truck was right out front I went over every square inch thinking they had to have cut some corners somewhere... It was in perfect condition I couldn't tell anything had even been done at all! Service First was recommended to me and I will sure recommend them to anyone I know.
I have had the unfortunate luck of having to deal with auto repair companies on a few occasions. Companies charge too much for too little, paint over rust areas that they know would become a problem later, take a week to finish something that could have been done in a day, etc. NONE of that happened at Gateway Collision Center, Inc. The staff is friendly, knowledgeable, and professional. They went above and beyond in every aspect. My experience with them was excellent. Not only “would I” tell a friend about them, I have. Thanks again for such a great job on my truck that needed so much work.
I got wacked in hit and run last year and once the year before. The first time I called and talked to Sam and he met me at work with another guy and they took my car into the shop. Three days later he delivered my car back to me at home good as new. My insurance covered it all. And they did all the paper work. I've also had them buff out the headlights to remove the yellowing that comes from the harsh Kern County sun and road grime. That time I waited just 30 minutes or so and now I can drive at night and actually see the road. These folks are great to work with. The best in Bakersfield.
I took my truck to Elite because my brother took his there when they hit him and his truck came out good. I had somebody hit me also and I took my brothers advise and dropped my truck there of too. I was so happy when It came out, my truck looked awesome. It looked like they never even did anything to it before. I thought it would not look the same after that hit. I really recommend this shop. and another good thing is that the people in the office are very easy to deal with and really friendly.
I'm fairly skeptical about trying new places, especially when it comes to my car. However, I can't say enough great stuff about this place starting from the towing of my car to the shop to getting my rental and finally receiving my car. First of all my paint job was amazing!! And the customer service was exceptional. Formula 1 Body Shop will continue to have my business as long as i own a car. Thank you Hugo for your awesome work and incredible customer service.
I have been a customer of Neiras for years and I can say there is no place I would rather go for body work in Bakersfield. The staff is friendly and courteous and go out of there way to serve you. Also their prices are right in line. Anyone who tells you otherwise is either a liar or a cheapskate. My guess is the two negative reviews here are written by business competitors of Neiras. I highly recommend Neiras.
THIS COMPANY GAVE ME AND MY CAR THE STAR TREATMENT THEY LET ME MAKE PAYMENTS ON MY DEDUCTABLE AND GAVE ME A RENTAL CAR FOR ONLY TEN DOLLARS A DAY...IT ONLY TOOK THEM SEVEN DAYS TO FIX MY SATURN, INCLUDING SUNDAY. THOUGH MY CAR IS NINE YEARS OLD, THEY TREATED ME LIKE I WAS A VERY IMPORTANT PERSON AND MY CAR WAS A ROLLS.... THANK YOU, OSCAR, TOM AND CREW!
Highly recommend Neiras Collision Centers Inc.! Took my 06 dodge Dakota in because I was in a fender bender. Dropped off my Truck on Tuesday and it was ready on Friday. Great place and extremely helpful staff, my truck looks amazing! Really happy with there over all work. They pay close attention to detail and it shows that the love making there costumers happy.