After doing research on several different cars, I ended up at Bakersfield Hyundai without knowing exactly what I wanted. I was a bit tired, frustrated and expected to window shop at one last dealership before heading for home. I was greeted by a Hyundai employee, (salesperson? manager?) who first asked if I needed a cup of coffee, which was appreciated. Rather than the usual, "What are you lookin' to get into today?" question that seems to be car sales script, he asked how my day was and if I'd prefer to sit inside rather than peruse cars outside, since it was freezing. We sat and sipped coffee and I blurted out that I was frustrated with the whole car-purchasing ordeal. I didn't know where to start, which ratings to trust and what I could comfortably do. He said he'd help me figure it out, and then asked me a few simple questions, like: truck, car or suv? big or small? any features I found fun or useful? what would I use it for, mostly? is style important to me? what was I prepared to spend? I answered, and he asked me to take a look at a car I might like. He led me to a Veloster; it was exactly what I needed: good gas mileage, fun features, style and a price that fit my budget. I sat in it for a half hour, loving it, wondering why I didn't start at BH first. Easy as that.
No one wakes up in the morning thinking....I think I'll buy a tow today, so it's always inconvenient, and upsetting. Chinos Towing makes the experience much better. They arrived in short order, on time, with a professional and friendly guy driving the truck. I was impressed by how clean the truck was on the outside and even more impressed when I got in the truck to ride with my car to the Chevrolet dealer. When we got there the driver walked in with me to the service area and gave the service writer the info they needed to pull up all my information. Very professional indeed. I would recommend Chinos Towing to all of my friends. They truely make a bad day into one that is much easier to deal with. Thank you Chinos Towing!!!!
My daughter's car was recently sideswiped by another motorist and her vehicle was no longer drivable. I checked the internet for towing companies ( I live clear across the state), and came upon Chinos Towing. My call was answered by a gentleman who was polite, efficient, and very reassuring. He answered all my questions and was able to give me specific information about how the towing procedure would be handled. Literally within twenty minutes Chinos Towing was at my daughter's car. They took care of absolutely everything, and were extremely courteous !! I highly recommend Chinos Towing for great service and friendly staff members.